Patient Experience & Wellness Aide

Spaulding Hospital - Boston and Cambridge; Cambridge (MA); On-site; USD 25,000 - 34,000; Full time

Job summary

Spaulding Hospital-Cambridge, Inc. is seeking an empathetic team member to support direct patient care with clinical and non-clinical duties.

The role interacts with patients by answering call lights, assisting with meals, and distributing belongings, while collaborating with the interdisciplinary team to promote residents' quality of life. Required education is a High School Diploma or Equivalent; 1–2 years of healthcare-related experience is preferred.

Qualifications

• Education: High School Diploma or Equivalent required.
• Experience: 1-2 years preferred in healthcare, caregiver, recreational therapy setting, or related work.
• Knowledge, Skills and Abilities: strong interpersonal communication, empathy, patience, teamwork, and organizational skills.

Responsibilities

• Answer call lights and interact with patients.
• Assist with non-clinical needs like meal assistance and companionship.
• Collaborate with nursing staff to identify patient needs and preferences.
• Engage patients in activities to promote emotional and social well-being.
• Support events or programs for patients and communicate with families.

Skills

Interpersonal skills

Communication skills

Empathy

Team collaboration

Organizational skills

Education

High School Diploma or Equivalent

Job description

Spaulding Hospital-Cambridge, Inc. is seeking an empathetic team member to support direct patient care with clinical and non-clinical duties.

The role interacts with patients by answering call lights, assisting with meals, and distributing belongings, while collaborating with the interdisciplinary team to promote residents' quality of life. Required education is a High School Diploma or Equivalent; 1–2 years of healthcare-related experience is preferred.