Patient Experience & Optical Services Technician

Stanton Optical; Greenville (SC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and prescription coverage

Free eyeglasses

Paid time off

Professional development opportunities

Job summary

Stanton Optical in Greenville, SC seeks a motivated Doctor’s Technician to elevate patient experiences through outstanding service. You will play a crucial role in welcoming patients and facilitating a smooth transition between clinical and retail services.

Your responsibilities will include appointment scheduling, gathering patient histories, and ensuring compliance with brand standards while delivering eyeglasses accurately and on time.

We offer competitive compensation, comprehensive benefits, and opportunities for professional growth.

Qualifications

• 2+ years of experience delivering outstanding customer service.
• Ability to effectively communicate with diverse groups.
• Proactive problem solving and multitasking skills.

Responsibilities

• Greet patients and customers; facilitate their experience.
• Schedule appointments and gather necessary patient information.
• Assist management with patient complaint resolutions.

Skills

Outstanding customer service

Effective communication

Active listening

Problem solving

Multitasking

Education

High school diploma or equivalent

Job description

Stanton Optical in Greenville, SC seeks a motivated Doctor’s Technician to elevate patient experiences through outstanding service. You will play a crucial role in welcoming patients and facilitating a smooth transition between clinical and retail services.

Your responsibilities will include appointment scheduling, gathering patient histories, and ensuring compliance with brand standards while delivering eyeglasses accurately and on time.

We offer competitive compensation, comprehensive benefits, and opportunities for professional growth.