Patient Experience Coordinator - Flexible Scheduling

Talentify; Lexington (KY); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental

Vision

401(k) with match

Career development

Training program

Continuous learning

Collaborative culture

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to join our front office team in Lexington, KY. You will greet patients, schedule appointments, verify insurance, and balance daily deposits, helping create a welcoming patient experience.

This full-time role includes training through a four-week program, ongoing customer service, and collaboration with the office team to uphold our standards of care.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
• Balance nightly deposits and credit card processing
• Additional tasks as assigned by the Manager

Skills

Communication

Interpersonal skills

Time management

Organized

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to join our front office team in Lexington, KY. You will greet patients, schedule appointments, verify insurance, and balance daily deposits, helping create a welcoming patient experience.

This full-time role includes training through a four-week program, ongoing customer service, and collaboration with the office team to uphold our standards of care.