Patient & Equipment Transporter

C250 UMass Memorial Health - Harrington Hospital, Inc.; Southbridge (MA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Signing bonus potential

Job summary

UMass Memorial Health - Harrington Hospital is seeking a Patient Transporter to assist the nursing staff by transporting patients and materials across the campus. Responsibilities include ambulation assistance, bed and equipment transport, and maintaining accurate transport logs in TDSS.

The role requires a high school diploma or equivalent, English proficiency, and strong customer service skills; preferred BLS certification within 6 months and hospital experience.

Qualifications

• Required: High school diploma or equivalent.
• Must read, write, speak and understand English; strong interpersonal skills.
• Preferred: Basic Life Support (BLS) certification within 6 months; six months hospital experience.

Responsibilities

• Escort ambulatory patients by wheelchair, stretcher or bed.
• Assist nursing and lift tech in moving and positioning patients.
• Deliver beds, stretchers, cribs, and wheelchairs; clean equipment.
• Transport patient specimens and materials per infection control guidelines.
• Hand off communication to receiving unit after transport.
• Check oxygen cylinders and distribute throughout hospital.
• Use TDSS dispatch system and maintain transport logs.
• Support department in triage transport during emergencies.

Skills

English proficiency

Customer service

Interpersonal skills

Education

High school diploma or equivalent

BLS certification (preferred)

Job description

Exemption Status: Non-Exempt Hiring Range: $15.00 - $22.22 Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details: On Call - Required Scheduled Hours: Varies Shift: 3 - Night Shift, 8 Hours (United States of America) Hours: 0 Cost Center: 25080 - 2364 Communications Center

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Performs a variety of duties involving the transportation of patients throughout the hospital. Assists nursing staff in the physical, lateral transfer of patients before and after patient transport. Collects and delivers items to and from areas including the Labs, Pharmacy, Radiology, Medical Records, S.P.D., Mail Room and patient care areas. Cleans, sanitizes and delivers beds and transport equipment; maintains job activity logs as required.

I. Major Responsibilities

• 1. Escorts ambulatory patients. Transports patient by wheelchair, stretcher or bed. Prior to transport, verifies identification of all patients assigned by checking 2 identifiers and signing off on Safe Patient Transport Forms; notifies clinician if discrepancy on forms. To ensure patient comfort and safety during transport process, monitors and responds to basic patient needs before, during and after transport. Provides appropriate handoff communication when patient is delivered to receiving unit.
• 2. Assists nursing staff and/or lift tech in moving and positioning of patients using various lift devices in preparation of patient for transport and returning patient to bed. Includes lateral transfer of patients on precaution status that requires Patient Transporter to use personal protection equipment and to follow infection control process per precaution isolation-type.
• 3. Delivers stretchers, beds, cribs and wheelchairs as needed. Assists in deep-cleaning of all transport equipment on a biannual basis. Sanitizes transport vehicles and ancillary equipment between patient use.
• 4. Transports patient specimens to and from the Lab, Pathology, and blood products to/from the Blood Bank in accordance with established infection control guidelines. Transports contaminated equipment to Sterile Processing within same infection control guidelines.
• 5. Delivers other materials such as medical records, pharmaceuticals, X‑ray films, sterile items, and miscellaneous reports and items as required.
• 6. Checks E‑cylinders (portable O₂ tanks) for content; distributes/exchanges E‑cylinders throughout the hospital.
• 7. Interacts with a web‑based dispatch system TDSS via alpha paging for job assignment; maintains individual Transporter Trip Log and other statistical records as required.
• 8. May participate in Emergency Department triage transport assignment during disaster situations including CODE HELP, assist in transport of trauma patients and transport of deceased victims to the morgue. Guides and assists patients through decontamination unit.
• 9. May assume the role of a dispatcher if trained and as directed.

Standard Staffing Level Responsibilities

• 1. Complies with established departmental policies, procedures and objectives.
• 2. Attends variety of meetings, conferences, seminars as required or directed.
• 3. Demonstrates use of Quality Improvement in daily operations.
• 4. Complies with all health and safety regulations and requirements.
• 5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
• 6. Maintains, regular, reliable, and predictable attendance.
• 7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications

• License/Certification/Education: Required: 1. High school diploma or equivalent.
• Experience/Skills: Required: 1. Ability to read, write, speak and understand English. 2. Good inter‑personal skills and a customer service orientation to maintain a collaborative, patient focused effort between Patient Transportation and other hospital departments.
• Preferred: 1. Basic Life Support (BLS) Certification within 6 months of hire. 2. Six months’ experience in a hospital environment.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. Department‑specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions

Work is considered sedentary. Position requires work indoors in a normal office environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail]. We will make every effort to respond to your request for disability assistance as soon as possible.

At UMass Memorial Health, everyone is a caregiver. No matter their responsibilities or title, every employee or “caregiver” fills an important role for our patients and their families every day. Who is a caregiver? It’s not just the person who delivers the care. It’s all the people who make it work … and make it better. Caregivers give everything that helps patients heal, from expertise to extra attention. They give clean, comfortable rooms. Fast, accurate answers. And an easier, less stressful experience. They give warm, reassuring smiles, and helping hands.