Patient Enrichment Assistant

massgeneralbrigham; Boston (MA); On-site; USD 50,773,000 - 69,519,000; Full time

Job summary

Mass General Brigham in Boston seeks a Patient Care Support role assisting staff providing direct patient care, including clinical and non-clinical duties. You’ll collaborate with the interdisciplinary team to enhance residents’ quality of life and comfort.

You will interact with patients by answering call lights, coordinating activities, and supporting meals and companionship while maintaining infection control and safety standards.

Qualifications

• High School Diploma or Equivalent required.
• 1-2 years experience in healthcare, caregiver, recreational therapy, or related setting preferred.
• Experience can be substituted with education per policy.

Responsibilities

• Room preparation for new admissions.
• Store patient supplies per infection control policies.
• Monitor patients at risk for safety issues.
• Assist patients with non-clinical needs (meals, companionship).
• Collaborate with nursing to identify patient needs and enrichment activities.
• Engage patients in recreational activities for well-being.
• Support emotional and social needs with listening and interaction.
• Set up and facilitate patient events or programs.
• Communicate regularly with family and visitors to enhance patient experiences.

Skills

Interpersonal skills

Communication skills

Empathy

Team collaboration

Organizational skills

Flexibility

Education

High School Diploma or Equivalent

Job description

Site: The Spaulding Rehabilitation Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary The role functions as a support to staff who provide direct care to patients, including clinical support duties and non-clinical duties. Performs duties assigned by clinical and administrative leadership. The role involves collaborating with the interdisciplinary team to maximize the quality of life for the residents. The position interacts with patients by answering call lights, distributing water and food, gathering belongings, and other assigned duties.

Does this position require Patient Care? Yes

Essential Functions

• Room preparation assistance is provided in anticipation of new admission.
• Patient supplies and equipment are stored in accordance with infection control and safety policies.
• Patients at risk for safety issues are monitored per established guidelines.
• Assists patients with non-clinical needs, such as meal assistance, and companionship.
• Collaborates with nursing staff to identify patient needs and preferences for enrichment activities.
• Engages patients in recreational activities that promote mental and emotional well-being.
• Supports the emotional and social needs of patients by providing a listening ear and positive interaction.
• Assists with the setup and facilitation of special events or programs for patients.
• Communicates regularly with family members and visitors to enhance patient experiences.

Qualifications

Education

High School Diploma or Equivalent required

Experience

Experience in a healthcare, caregiver, recreational therapy setting, or related work 1-2 years preferred

Can this role accept experience in lieu of a degree? Yes

Knowledge, Skills and Abilities

• Proficient interpersonal and communication skills.
• Ability to engage patients in activities that promote emotional and social well-being.
• Empathy and patience in working with patients from diverse backgrounds.
• Ability to work collaboratively with nursing and support staff.
• Organizational skills and attention to detail.
• Flexibility and adaptability in responding to changing patient needs.

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%)
• Carrying Frequently (34-66%)
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

300 First Avenue

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$17.71 - $24.28/Hourly

Grade

2

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

1400 The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application o