Patient Educator, Southeast

Acadia Pharmaceuticals; Charlotte (NC); On-site; USD 110,000 - 137,000; Full time

Benefits offered by this job

Competitive base salary

Bonus and equity

Medical, dental, and vision insurance

401(k) with company match

Employee Stock Purchase Plan

Vacation days and holidays

Paid sick time

Parental leave

Tuition assistance

Job summary

Acadia Pharmaceuticals is hiring a Patient Educator to empower patients and caregivers navigating Parkinson’s Disease Psychosis. You will deliver compassionate disease state education and help patients access coverage and resources, including ACADIA Connect and PAMs.

Requirements include a bachelor’s degree in a healthcare field, 3–5 years pharma experience in patient education or navigation, and willingness to travel up to 75%.

Qualifications

• Bachelor’s degree in nursing, social work, psychology, or a related healthcare field; advanced degree preferred.
• Minimum of 3–5 years of pharma experience with patient education, navigation, advocacy, or patient support services preferred.
• Knowledge of neurology, psychiatry, or movement disorders preferred; Parkinson’s PDP experience is strongly desired.

Responsibilities

• Deliver pre-prescription disease state education to patients and caregivers via small group meetings and presentations to advocacy groups, community-based organizations, and professional societies.
• Provide information regarding product efficacy, safety, and access through ACADIA Connect to patients/caregivers who opt in.
• Offer approved educational resources helping patients discuss PDP with their doctor and understand PDP.
• Distribute approved educational materials to raise awareness of PDP and treatment with NUPLAZID.
• Build trusting relationships to support patients and caregivers throughout their journey.
• Collaborate with PAMs to address coverage, reimbursement, and affordability questions.
• Facilitate referral and transition to ACADIA Connect for access assistance.
• Partner with Neurology and Long-Term Care Sales Specialists to ensure providers are aware of the resources.

Skills

Empathy

Communication

Education advocacy

Travel readiness

Cross-functional teamwork

Education

Bachelor’s degree in nursing, social work, psychology, or related healthcare field

Job description

About Acadia Pharmaceuticals

Acadia is committed to turning scientific promise into meaningful innovation that makes the difference for underserved neurological and rare disease communities around the world. Our commercial portfolio includes the first and only FDA-approved treatments for Parkinson’s disease psychosis and Rett syndrome. We are developing the next wave of therapeutic advancements with a robust and diverse pipeline that includes mid‑to late‑stage programs in Alzheimer’s disease psychosis and Lewy body dementia psychosis, along with earlier‑stage programs that address other underserved patient needs. At Acadia, we’re here to be their difference.

About Acadia Pharmaceuticals

Acadia is committed to turning scientific promise into meaningful innovation that makes the difference for underserved neurological and rare disease communities around the world. Our commercial portfolio includes the first and only FDA-approved treatments for Parkinson’s disease psychosis and Rett syndrome. We are developing the next wave of therapeutic advancements with a robust and diverse pipeline that includes mid‑to late‑stage programs in Alzheimer’s disease psychosis and Lewy body dementia psychosis, along with earlier‑stage programs that address other underserved patient needs. At Acadia, we’re here to be their difference.

Seeking talent near: Atlanta, GA; Miami, FL; Charlotte, NC; Raleigh, NC; Charleston, SC; Virginia Beach, VA

As a Patient Educator, you’ll be at the heart of our mission to empower patients and caregivers navigating the challenges of Parkinson’s Disease Psychosis (PDP). In this vital role, you’ll deliver compassionate, clear, and actionable disease state education—helping individuals understand their condition and explore treatment options, including NUPLAZID®. You’ll serve as a trusted guide during early patient engagement, bridging the gap between diagnosis and ongoing support. By ensuring a smooth transition to ACADIA Connect and Patient Access Managers (PAMs), you’ll help patients access the resources they need for coverage, affordability, and long‑term treatment adherence.

Key Responsibilities:

Patient Caregiver Support

• Deliver pre-prescription (pre-NBRx) disease state education to patients and caregivers via small group meetings and presentations to advocacy groups, community-based organizations, and professional societies.


• Provide information regarding product efficacy, safety, and access support available through ACADIA Connect to patients and/or caregivers who have opted in through various programs.


• Offer approved educational resources helping patients and caregivers understand their disease and empower them to talk to their doctor about PDP.


• Distribute approved educational materials to enhance patient and caregiver awareness of PDP and potential treatment with NUPLAZID®.


• Build trusting relationships to ensure patients and caregivers feel supported throughout their journey.

Access & Coverage Coordination

• Collaborate with Patient Access Managers (PAMs) to address patient or caregiver questions related to coverage, reimbursement, and affordability.


• Facilitate the referral and transition process for patients into ACADIA Connect for comprehensive access assistance.

Cross-Functional Collaboration

• Partner primarily with Neurology Sales Specialists and Long-Term Care Sales Specialists to ensure community-based healthcare providers are aware of Patient Educator resource provided by ACADIA.


• Respond to inquiries generated through patient/caregivers, key customers, community organizations, and/or advocacy events.


• Collaborate with community-based organizations, advocacy organizations, and professional societies to support patient and caregiver education programs.

Education and Program Enhancement

• Provide feedback and insights to the marketing team to improve patient engagement and educational initiatives.

Qualifications:

• Bachelor’s degree in nursing, social work, psychology, or a related healthcare field; advanced degree preferred.


• Minimum of 3–5 years of experience in pharma with preferred candidates having experience in patient education, patient navigation, advocacy, or pharmaceutical patient support services.


• Knowledge of neurology, psychiatry, or movement disorders preferred, experience with Parkinson’s Disease or PDP strongly desired.


• Demonstrated ability to build empathetic and supportive relationships with patients and caregivers.


• Excellent communication, interpersonal, and active listening skills.


• Experience collaborating across marketing, patient support services, advocacy, and field-based teams.


• Familiarity with compliance standards for patient-facing pharmaceutical roles.


• Ability to meet travel requirements, including driving and overnight stays; air travel as needed.

Competencies:

• Patient‑Centered Focus – Dedicated to improving patient and caregiver experiences.


• Empathy & Emotional Intelligence – Skilled at providing compassionate support.


• Collaboration & Teamwork – Works effectively across functions and with external partners.


• Strong Communication – Clear and effective educator with patients, caregivers, and internal teams.


• Adaptability & Initiative – Proactive in meeting evolving patient needs.


• Privacy, Compliance & Confidentiality – Consistently safeguards patient health information and adheres to company compliance and privacy standards; exercises discretion in all patient and caregiver interactions.

Physical Requirements:

This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication both in a standard office environment and while working independently from remote locations. Employee must occasionally lift and/or move up to 20 pounds. This position requires the ability to travel independently overnight and/or work after hours as required by travel schedule or business needs.

Must reside within the territory (or within 30 miles of its border) and, depending on territory needs, within reasonable proximity to a major airport. Requires eligibility to drive a company vehicle and ability to travel independently by air. Travel may be up to 75% of the time, including occasional after‑hours work based on business needs.

In addition to a competitive base salary, this position is also eligible for discretionary bonus and equity awards based on factors such as individual and organizational performance. Actual amounts will vary depending on experience, performance, and location.

Salary Range

$109,500—$136,900 USD

What we offer US‑based Employees:

• Competitive base, bonus, new hire and ongoing equity packages


• Medical, dental, and vision insurance


• Employer‑paid life, disability, business travel and EAP coverage


• 401(k) Plan with a fully vested company match 1:1 up to 5%


• Employee Stock Purchase Plan with a 2‑year purchase price lock‑in


• 15+ vacation days


• 13 – 15 paid holidays, including office closure between December 24th and January 1st


• 10 days of paid sick time


• Paid parental leave benefit


• Tuition assistance

EEO Statement (US‑based Employees):

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in the exact way they are described in job postings. We are committed to building a diverse, equitable, inclusive, and innovative company, and we are looking for the BEST candidate for the job. That candidate may be one who comes from a less traditional background or may meet the qualifications in a different way. We strongly encourage you to apply, especially if the reason you are the best candidate isn’t exactly what we describe here.

It is the policy of Acadia to provide equal employment opportunities to all employees and employment applicants without regard to considerations of race, including related to hairstyle, color, religion or religious creed, sexual orientation, gender, gender identity, gender expression, gender transition, country of origin, ancestry, citizenship, age, physical or mental disability, genetic information, legally‑protected medical condition or information, marital status, domestic partner status, family care status, military caregiver status, veteran or military status (including reserve status, National Guard status, and military service or obligation), status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, or any basis protected under federal, state or local law.

As an equal opportunity employer, Acadia is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation. Furthermore, you may request additional support if you are unable or limited in your ability to use or access Acadia’s career website due to your disability, along with any accommodations throughout the interview process. To request or inquire about your reasonable accommodation, please complete our Reasonable Accommodation Request Form or contact us at talentacquisition@acadia‑pharm.com or 858‑261‑2923.

Please note that reasonable accommodations granted throughout the recruiting process are not guaranteed to be the same accommodations given if hired. A new request will need to be submitted for any ADA accommodations after starting employment.

California Applicants:

Please see Additional Information for California Residents within our Privacy Policy.

Canadian Applicants:

Please see Additional Information for Canadian Residents within our Privacy Policy.

Applicants in the European Economic Area, Switzerland, the United Kingdom, and Serbia:

Please see Additional Information for Individuals in the European Economic Area, Switzerland, the United Kingdom, and Serbia within our Privacy Policy.

Notice to Search Firms/Third‑Party Recruitment Agencies (Recruiters):

The Talent Acquisition team manages the recruitment and employment process for Acadia Pharmaceuticals Inc. (“Acadia”). Acadia does not accept resumes from recruiters or search firms without an executed search agreement in place. Resumes sent to Acadia employees in the absence of an executed search agreement will not obligate Acadia in any way with respect to the future employment of those individuals or potential remuneration to any recruiter or search firm. Candidates should never be submitted directly to our hiring managers or employees.