Patient Dining & Guest Concierge

Mount Sinai Morningside; New York (NY); On-site; USD 71,635,000 - 78,523,000; Full time

Job summary

Mount Sinai Morningside in New York City is seeking a patient services assistant to support meal delivery and dietary guidance within the hospital setting. You will coordinate with nursing and nutrition teams to ensure meals meet dietary requirements and patient preferences.

The role involves transporting patients' meals, assisting guests, keeping the unit clean, stocking supplies, and safeguarding patient charts while on shift.

Qualifications

• High School graduate or GED.
• 0-1 year experience.
• Collective bargaining unit: SEIU 1199-MSH.

Responsibilities

• Advises patient of diet change and concomitant changes in menu selection, in conjunction with nursing/nutrition.
• Assists patient and patient's guest with menu selection.
• Daily delivery of newspapers and magazines.
• Damps and sanitizes surfaces as needed.
• Delivers meal service, including meals from the Kosher Kitchen, to patient room or designated dining area, setting up with appropriate table linen.
• Escorts ambulatory patients to and from the areas outside the unit.
• Fills refrigerator with nourishment appropriate to patient's diet upon request.
• Maintains control of the patient's chart while the patient is off the unit, and releases charts only to authorized personnel.
• Makes certain patient is ready to receive delivery of meal, in coordination with nursing.
• Offers patient appropriate menu after consulting with nursing/nutrition.
• Spot cleaning of walls, windows, furniture and other items as needed.
• Stocks deliveries to the floor as requested.
• Transports patient on a stretcher or wheelchair to and from, or outside the unit.
• Transports patient's belongings and luggage to and from the unit.
• Provides patients with items as needed, such as linens, unit literature and other related items.

Skills

Customer service

Menu guidance

Safety & sanitation

Education

High School diploma or GED

Job description

Mount Sinai Morningside in New York City is seeking a patient services assistant to support meal delivery and dietary guidance within the hospital setting. You will coordinate with nursing and nutrition teams to ensure meals meet dietary requirements and patient preferences.

The role involves transporting patients' meals, assisting guests, keeping the unit clean, stocking supplies, and safeguarding patient charts while on shift.