Patient Dining Associate - HRMC - FT

hrhs; Hutchinson (KS); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Paid Parental Leave

Tuition reimbursement

Paid time off

Holiday premium pay

Shift and weekend differential pay

401k with employer match

Medical, Dental, and Vision coverage

Employee assistance program

Job summary

Hutchinson Regional Medical Center is seeking a Patient Dining Associate to join our food service team on-site. You will help patients select meals, assemble and deliver trays, and ensure dietary requirements are met with accuracy and timeliness.

The role emphasizes patient safety, service excellence, and collaboration with nursing and culinary staff, with opportunities to support dietary needs and nutritional guidelines in a hospital environment.

Qualifications

• Strong communication abilities.
• Basic computer and mathematical skills.
• Ability to speak clearly.

Responsibilities

• Assist patients with menu selections and coordinate with nursing staff for nutritional requirements.
• Assemble meals according to each patient's menu selection and retrieve trays on time.
• Adhere to HIPAA policies and sanitation regulations in daily operations.
• Assist dietitians with monitoring patients on special diets or calorie counts.

Skills

Communication skills

Basic computer skills

Math skills

Job description

Location:

Hutchinson Regional Medical Center Full Time Equivalent (FTE):

Job position summary:

Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature.

Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The benefits have never been more rewarding. Here are a few things we offer:

• Paid Parental Leave
• Tuition reimbursement
• Paid time off
• Holiday premium pay
• Shift and weekend differential pay
• 401k with a 6% employer match
• Medical, Dental, and Vision coverage
• Employee assistance program

Here is a look at the full job description:

Patient Dining Associate - HRMC - FT ESSENTIAL FUNCTIONS:

• Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions.
• Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
• Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times.
• Complies with regulatory agency standards, including federal, state and local authorities.
• Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
• Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
• Follows facility and department infection control policies and procedures.
• Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
• Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
• Complete all daily, weekly or monthly cleaning as outlined in the Food Service policies and procedures manual.
• Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
• Performs other duties assigned.
• Abides by the Health Insurance Portability and Accountability privacy and security regulations regarding all aspects of Protected Health Information (PHI).

MINIMUM KNOWLEDGE AND SKILLS REQUIRED :

• Demonstrated ability to communicate effectively.
• Basic computer and mathematical skills.
• Ability to speak clear

PREFERRED KNOWLEDGE AND SKILLS REQUIRED:

• Knowledge of food service operations.

REQUIRED BEHAVIORAL SKILLS :

• Integrity: A personal presence which is characterized by a sense of honesty and the willingness to do the right thing.
• The ability to role model, inspire and motivate others to promote the philosophy, mission, vision, goals and values of Hutchinson Regional Healthcare System
• Compassion: A personal presence which is characterized by a sense of caring that is reflected in a high level of empathy and customer service with all that we come in contact.
• Ability to manage conflict, consider other points of view, and offer alternative solutions without jeopardizing overall project direction and the ability to manage customer expectations.
• Accountability: Demonstrated track record of ownership of situations, projects and issues.
• Able to work autonomously and have a high degree of flexibility to adapt to changing projects, priorities and work volumes.
• Respect: Demonstrated ability to collaborate with a diverse population.
• Treat all internal and external customers with a positive, proactive service orientation.
• Excellence : Strong communication and presentation skills with a proven ability to influence and lead teams to conclusion/decision making.
• Proven ability to think strategically but also must be able to lead day-to-day tactical processes.
• Demonstrated ability to manage and provide coaching and leadership on complex projects.
• Must be able to lead and/or facilitate process improvement.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED:

• N/A

PREFERRED EDUCATION AND EXPERIENCE:

• Previous food service experience.

REQUIRED LICENSE/REGISTRATION/CERTIFICATION:

• N/A

PREFERRED LICENSE/REGISTRATION/CERTIFICATION:

• N/A

We provide equal employment opportunities

Hutchinson Regional Healthcare System does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, veteran status, or any other status protected by applica