PATIENT DINING ASSOCIATE (DIETARY AIDE) (FULL TIME)

Compass Healthcare; Cary (NC); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Employee Discounts

Pet Insurance

Job summary

Morrison Healthcare, a Compass Healthcare company, is hiring for full-time Patient Dining Associate (Dietary Aide) at WakeMed Cary in Cary, NC. You’ll help patients with menu selections, assemble and deliver trays, and coordinate with nursing and culinary teams to meet nutritional needs.

Previous customer service and food service in healthcare preferred. The role requires lifting up to 100 pounds and adherence to safety standards; rotating weekends/holidays may apply, with a $17–$19 hourly rate.

Qualifications

• Ability to read, write and interpret documents in English.

Responsibilities

• Help patients understand their menu selections and work with nursing to ensure orders meet nutritional requirements.
• Work with caregivers and culinary team to determine menu alternatives for allergies, sensitivities, and preferences.
• Manage tray tickets and assemble meals according to each patient’s menu selection; retrieve trays at scheduled times.
• Complies with federal, state and JCAHO standards; adhere to HIPAA policies.
• Follow HACCP guidelines when handling food and cleaning work stations.
• Assist dietitians with monitoring patients on restricted or special diets.
• Communicate problems or concerns with patients to appropriate personnel promptly.
• Complete daily/weekly/monthly reports as required.
• Comply with health and sanitation regulations and department procedures.
• Performs other duties as assigned.

Skills

English literacy

Tools

Basic computer skills

Job description

Job Details

• We are hiring immediately for full time PATIENT DINING ASSOCIATE (DIETARY AIDE) positions.
• Location: WakeMed Cary - 1900 Kildaire Farm Road, Cary, NC 27518. Note: online applications accepted only.
• Schedule: Full time schedule. Monday through Friday, hours may vary; rotating weekends and holidays included. More details upon interview.
• Requirement: Previous customer service and food service experience in a healthcare setting preferred.
• Pay Range: $17.00 per hour to $19.00 per hour.

Morrison Healthcare

About the Company

Make a difference in the lives of people, your community, and yourself. At Morrison Healthcare, a Compass Healthcare company, you’ll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served. For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.

Job Summary

Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature.

Essential Duties and Responsibilities

• Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions.
• Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
• Manage tray tickets and assemble meals according to each patient’s menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times.
• Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient’s rights policy as outlined in the facility’s Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
• Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
• Follows facility and department infection control policies and procedures.
• Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
• Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
• Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
• Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
• Performs other duties assigned.

Qualifications

• Ability to read, write and interpret documents in English.
• Basic computer and mathematical skills.
• Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.

Benefits For Our Team Members

• Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Equal Opportunity Statement

Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Background Screening

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Application

Applications are accepted on an ongoing basis. Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Morrison Healthcare maintains a drug-free workplace.

Paid/Unpaid Time Off Benefits

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf