Patient Dining Associate

North Mississippi Health Services; Tupelo (MS); On-site; USD 24,000 - 34,000; Full time

Job summary

North Mississippi Health Services is seeking a Patient Dining Associate to ensure accurate and timely meal and nutritional service for patients. You will assemble and validate patient trays, manage floor stock nourishment, and assist with menu navigation while maintaining sanitation and food safety standards.

Strong communication and organizational skills are required to interface with patients, staff and external stakeholders; you will support service excellence and contribute to safe,

Responsibilities

• Check patient trays for diet order accuracy and ensure timely meal service.
• Check meal carts at nursing stations to ensure accuracy.
• Distribute and retrieve patient and guest trays.
• Assemble and distribute patient snacks and nutritional supplements.
• Read and pass correct menus per diet order; assist patients with selections.
• Deliver floor stock nourishment orders to nursing units.
• Interact with patients and staff to maintain high service levels.
• Support hospital goals and demonstrate service excellence.
• Model NMHS Mission, Vision and Values in daily work.
• Interface with internal and external customers to ensure satisfaction.
• Submit data and reports timely.
• Communicate effectively with customers.
• Ensure efficient use of food and supplies; follow safety standards.
• Follow food safety procedures and document monitors.
• Clean and sanitize assigned areas to health standards.
• Participate in HACCP program and maintain monitors.
• Maintain HACCP documents and related records.

Job description

Posting Description

We believe a career is more than just a career - it's a calling. Our teammates' "True North" is what calls them to health care; it's their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.

Job Summary

The Patient Dining Associate at North Mississippi Health Services is responsible for ensuring all patients receive accurate and timely meal and nutritional service, including assembling and validating patient trays, assisting with maintenance of floor stock nourishment, and supporting patients in menu navigation as needed. This role requires strong communication and organizational skills to interface effectively with internal and external stakeholders and customers, drive sanitation and food safety compliance, and manage task execution with efficient use of time, budget, and resources to provide safe and high quality meal and nutritional service.

Job Functions

Basic Requirements:

• Checks assigned patient trays for diet order accuracy start re-therm cycle & assist with beverage service to ensure timely meal service.
• Checks meal carts at nursing station to ensure accuracy.
• Distributes and retrieves patient and guest trays.
• Assembles and distributes patient snacks, nutritional supplements and enteral feeding products.
• Reads and passes correct select menus per the diet order, assists patients with menus when needed and retrieval of select menus as necessary.
• Fills and delivers floor stock nourishment orders to nursing units.
• Interacts effectively with customers of NMMC on a daily basis in a service role.
• Supports the Hospital's and Department's goals and objectives.
• Demonstrates adherence to NMHS' Mission, Vision and Values Statement & to Service Excellence Standards and serves as a role model to staff.

Communications

• Interfaces with all internal & external customers to insure high customer satisfaction.
• Remains responsible for internal & external customer services to best meet needs of patients and customers.
• Compiles and submits data and reports appropriately and on a timely basis.
• Communicates effectively and timely with all internal & external customers.

Budget

• Ensures most efficient use of food and supplies. Safe Food Handling &

Sanitation

• Follows proper food safety procedures and proper documentation of required monitors.
• Cleans & sanitizes all assigned areas to meet the State Board of Health Standards.
• Remains responsible for actively participating in FNS's HACCP (Hazard Analysis Critical Control Points) Program.
• Effectively assists in the maintaining assigned HACCP monitors -and all other departmental documents.