PATIENT DINING ASSOCIATE

Compass Healthcare; Mayfield Heights (OH); On-site; USD 22,041 - 24,796; Part time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Employee Assistance Program

Job summary

Compass Healthcare is seeking Patient Dining Associates to work in Mayfield Heights, Ohio. These positions involve helping patients with menu selections, assembling and delivering meal trays to ensure patient safety and satisfaction.

Candidates should have hospitality or customer service experience. Full-time and part-time positions are available with various shift times. Benefits include health programs and other voluntary options.

Qualifications

• Ability to read, write and interpret documents in English.
• Must be able to occasionally lift or move up to 100 pounds.

Responsibilities

• Help patients with menu selections and compliance to nutritional requirements.
• Assemble and manage meal trays for patients.
• Adhere to health and sanitation regulations.

Skills

Hospitality experience

Customer service experience

Basic computer skills

Mathematical skills

Job description

Job Details

• Part & full‑time PATIENT DINING ASSOCIATES (DIETARY AIDE) positions.
• Location: Cleveland Clinic – Hillcrest – 6780 Mayfield Road, Mayfield Heights, OH 44124. Note: online applications accepted only.
• Schedule: Shifts will vary and include some weekends and holidays. Shifts: 6am‑2pm, 12pm‑8pm, and 3/4pm‑8/9pm.
• Requirement: Hospitality or customer service experience preferred. Dietary Aide experience a plus.
• Pay Range: $16.00 per hour to $18.00 per hour.

Job Summary

Patient Dining Associates work on assigned units in a healthcare facility and provide services that include helping patients make menu selections, assembling, delivering and picking up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by ensuring meals are accurate and delivered at the right time and temperature.

Essential Duties and Responsibilities

• Help patients understand their menu selections and work with nursing staff to ensure orders comply with nutritional requirements or restrictions.
• Work with caregivers and culinary team to determine menu alternatives for patients with food allergies, sensitivities, cultural, ethnic or religious preferences, or when a patient inquires about additional selections.
• Manage tray tickets and assemble meals according to each patient’s menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times.
• Comply with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and HIPAA policies and procedures.
• Follow Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
• Follow facility and department infection control policies and procedures.
• Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
• Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
• Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
• Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
• Perform other duties assigned.

Qualifications

• Ability to read, write and interpret documents in English.
• Basic computer and mathematical skills.
• Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.

Benefits for Our Team Members

• Full‑time and part‑time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.
• Full‑time positions also offer the following benefits: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, and Flexible Spending Accounts.

Additional Information

Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Certain positions may require Florida Level 2 background screening.

Morrison Healthcare maintains a drug‑free workplace.