Patient Dining Associate

OhioHealth; Columbus (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

OhioHealth in Columbus, OH, is seeking a Nutrition Services assistant to support patient meal service. You will assemble, deliver and retrieve meal trays and ensure meals are accurate, safe, and served at the right time.

You will operate kitchen and dining areas with attention to cleanliness, effectively communicate with dietitians, nursing staff and associates, and contribute to patient satisfaction goals.

Qualifications

• No degree or diploma required for candidate
• Must be able to stand, bend, reach, and lift up to 25 pounds
• Strong customer service and communication skills preferred

Responsibilities

• Assemble patient meal trays and ensure accuracy
• Deliver and retrieve meals to and from patient rooms
• Maintain cleanliness and organization of work stations and dining areas
• Communicate with dietitians, nursing staff and associates about meal orders
• Record meal preferences and changes in department software

Skills

Customer service

Communication

Teamwork

Education

No degree required

Job description

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary

Responsible for working at an OhioHealth care site to provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature.

Responsibilities And Duties

• 35% Responsible for patient satisfaction to include completing patient meal orders, assembling, distributing and retrieval of meal trays in a timely manner. Maintains clear and accurate communications at all times with dietitians, nursing and all OhioHealth associates.
• 30% Professionally interacts with patients, visitors and associates to meet or exceed preset service standards.
• 15% Cleaning and stocking work stations, pods, kitchen areas as assigned.
• 10% Using the computer software systems in department/hospital, enter preferences, print reports, labels for nourishments, and diet order change sheets.
• 10% Prepares and delivers nourishments, floor stocks, late trays and records temperatures of unit refrigerators. May be assigned to assist in other areas of the department as needed.

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Minimum Qualifications

No Degree or Diploma

Additional Job Description

Individuals aged 16-18, without a High School Diploma/GED with an applicable work permit may be considered.

Work Shift

Variable

Scheduled Weekly Hours

40

Department

Nutrition Services

Join us!

• if your passion is to work in a caring environment
• if you believe that learning is a life-long process
• if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment