Patient Counselor

Isya Aesthetics Pvt. Ltd.; Jeffersonville (IN); Sur place; USD 3 500 - 5 300; Plein temps

Avantages offerts par ce poste

Provident Fund

Résumé du poste

Isya Aesthetics Pvt. Ltd. is seeking a compassionate Patient Counselor to guide patients through treatment plans and ensure a positive, informative experience.

You will support patients in understanding options, post-treatment care, and skincare routines while maintaining a patient-centered approach. Key responsibilities include acting as the primary contact, addressing concerns, coordinating appointments, and educating patients on treatments and products.

Qualifications

• Excellent communication with patients and ability to explain treatment options clearly.
• Empathetic, supportive demeanor during the treatment journey.
• Understanding of common skin care treatments and post-care routines.

Responsabilités

• Be the primary contact for patients, provide accurate information about treatments and post-care.
• Address patient concerns and provide emotional support throughout the treatment journey.
• Collaborate with clinicians to schedule appointments and coordinate follow-ups.

Connaissances

Communication skills

Patient-centered care

Dermatology product knowledge

Description du poste

We are seeking a compassionate and experienced Patient Counselor with a background in the skin care or dermatology industry to join our team. As a Patient Counsellor, you will be responsible for providing exceptional support to patients, guiding them through treatment plans, and ensuring they have a positive and informative experience. The ideal candidate will have strong communication skills, a patient-centered approach, and a good understanding of skin-related treatments and procedures.

Key Responsibilities:

Patient Care & Support:

• Act as the primary point of contact for patients, providing them with accurate information about treatments, procedures, and post-treatment care.
• Address patient concerns, answer questions, and offer emotional support throughout their treatment journey.
• Ensure patients feel comfortable and confident with their treatment plans.

Consultation & Education:

• Conduct patient consultations to assess needs, explain available treatment options, and help them make informed decisions.
• Educate patients on skin care routines, products, and preventive measures to maintain healthy skin.
• Keep patients updated on the progress of their treatments and expected results.

Treatment Planning:

• Collaborate with dermatologists, estheticians, and other healthcare professionals to develop personalized treatment plans for patients.
• Ensure smooth coordination and scheduling of appointments, follow-ups, and procedures.

Communication & Relationship Building:

• Build and maintain strong relationships with patients, creating a trusting and supportive environment.
• Follow up with patients after treatments to ensure satisfaction and address any post-treatment concerns.
• Communicate effectively with the clinical team to ensure a seamless patient experience.

Administrative Tasks:

• Maintain accurate patient records, treatment histories, and notes for follow-up consultations.
• Assist with scheduling, billing inquiries, and other administrative tasks as needed.

Note: The roles and responsibilities mentioned above are not exhaustive. Role holder will be guided to perform different tasks as necessitated within the organization

Job Type: Full-time

Pay: ₹30,000.00 - ₹45,000.00 per month

Benefits:

• Provident Fund

Work Location: In person