Patient Coordinator

Elite Dental Partners; West Mifflin (Allegheny County); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Flexible Spending Accounts

Wellness Program

Paid Time Off

Paid Holidays

Quarterly Bonus Opportunities

401k

Job summary

Elite Dental Partners is seeking a Patient Coordinator who shares our passion for patient care and education, and for creating a welcoming environment. You will help patients feel at ease from check-in to checkout and support a smooth, caring experience.

Responsibilities include greeting patients, verifying insurance eligibility, scheduling, confirming appointments, explaining financial arrangements, and handling payments with accuracy while upholding our commitment to an elite patient

Qualifications

• High school diploma required; business/healthcare education preferred.
• At least 2 years in dental/medical/customer service.
• Knowledge of dental insurance and explanation of benefits preferred.
• Excellent communication with the team and patients.
• Familiar with Dentrix; proficient with Microsoft Office.

Responsibilities

• Greet patients and families and verify insurance eligibility.
• Maintain a productive schedule for the day and schedule future appointments.
• Confirm patient appointments and update the schedule as needed.
• Answer patient questions about insurance and financial arrangements.
• Collect and post payments from patients and insurance companies; balance deposits.

Skills

Excellent communication skills

Customer service experience

Team coordination

Education

High school diploma

Degree or additional education in business or healthcare preferred

Tools

Dentrix

Microsoft Office

Job description

A team that is aligned and patient-focused creates a great environment for patients, and for you as a member of the team. This is what we strive to be and who we want to join us in providing the best care possible for patients to help our communities be healthier, feel better, and smile with confidence.

Our team is seeking a Patient Coordinator that shares our passion for patient care and education, as well as creating a welcoming environment.

Responsibilities

• Greet patients and their families making them feel welcome in the practice
• Gather patient information, create their files, and verify insurance eligibility
• Maintain a productive schedule for the day and schedule future appointments
• Confirm patient appointments and update the schedule as needed
• Answer patient questions about insurance and financial arrangements
• Collect and post payments from patients and insurance companies
• Balance nightly deposits and complete credit card processing

Qualifications

• High school diploma required, a degree or additional education in a business or healthcare discipline preferred
• Minimum of two (2) years’ experience in a dental, medical, healthcare, or customer service environment
• Knowledge of dental insurance and explanation of benefits preferred
• Excellent communication skills with both the team and patients
• Proficient with Microsoft Office products and working with dental software, Dentrix experience strongly preferred

As a valued team member, you’ll enjoy a rewarding career with growth opportunities and a comprehensive benefits package. Benefits for full-time Patient Coordinators include:

• Medical, Dental, and Vision Insurance
• Life Insurance, Short-Term and Long-Term Disability Insurance
• Flexible Spending Accounts
• Wellness Program
• Paid Time Off and Paid Holidays
• Quarterly Bonus Opportunities
• 401k

An equal opportunity employer and an advocate for diversity and inclusion

Hourly rate

$18 - $20 USD

We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible.

Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.