Patient Coordinator

0051 MELISSA M. THOMPSON, D.M.D., P.C.; Saugus (MA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

PTO & benefits

401(k) plan

Training program

Team culture

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to join our front-office team. You’ll manage appointments, verify insurance, balance deposits, and deliver exceptional patient service to build trust and loyalty.

Our four-week training and supportive environment help you grow in your role. You’ll report to the Manager and handle daily tasks, scheduling, chart organization, payment collection, and problem solving with a patient-centered approach.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills with an ethical mindset.
• Good time management, organization, and attention to detail.
• Must be 18 years of age or older.

Responsibilities

• Schedule and confirm patient appointments, organize charts, verify insurance and collect payments.
• Balance nightly deposits and process credit card transactions.
• Provide superior patient service with compassion and care in line with policies and regulations.
• Perform additional tasks as assigned by the Manager.

Skills

Strong communication

Interpersonal skills

Time management

Organized & detail oriented

Education

High School diploma or equivalent

Job description

At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients’ lives.

Job Type: Full Time Salary: $19 - $21 / hour

At Aspen Dental, we put You First. We offer:

• A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
• Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
• A fun and supportive culture that encourages collaboration and innovation
• Free Continuous Learning through TAG U

*May vary by independently owned and operated Aspen Dental locations.

How You’ll Make a Difference

As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you’ll participate in a four-week training program to succeed in your role.

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
• Balance nightly deposits and credit card processing
• Additional tasks as assigned by the Manager

Preferred Qualifications

• High school diploma or equivalent
• Strong communication and interpersonal skills with an ethical mindset
• High regard for time management
• Organized and detail oriented
• Must be age 18 or older

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.

*May vary by independently owned and operated Aspen Dental locations.

ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.