Patient Coordinator

Ivy Rehab Network; Newport News (VA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Pet Insurance

Paid Parental Leave

Disability Insurance

EAP

CEU Reimbursement

401(k) with match

PTO & Holidays

Job summary

Ivy Health in Newport News, VA is seeking a Patient Coordinator to be the welcoming first point of contact for patients and families. This full-time role supports front-office operations, including patient registration, scheduling, and record-keeping, ensuring a smooth clinic experience and seamless coordination with the clinical team.

Ideal candidates have 2+ years of healthcare administration, proficiency in MS Office, and strong customer service skills to help deliver exceptional patient care

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Excel, Word, and Outlook.
• Excellent customer service and multitasking abilities.

Responsibilities

• Serve as first point of contact and greet patients.
• Register patients and schedule appointments.
• Maintain accurate patient records and manage appointment flow.
• Coordinate between patients and the clinical team to ensure a smooth visit.

Skills

Administrative experience

MS Office

Time management

Customer service

Tools

Microsoft Office

Excel

Word

Outlook

Job description

State of Location:

Virginia

Position Summary:

The Patient Coordinator serves as the first point of contact for patients and plays a critical role in delivering a welcoming, organized, and efficient clinic experience. This role supports front office operations such as patient registration, patient scheduling and other administrative tasks to ensure seamless coordination between patients and the clinical team. The Patient Coordinator supports clinic workflows by maintaining accurate patient records, appointment management, and providing excellent customer service to patients and families.

Job Description:

Patient Coordinator - Full-Time

Newport News Denbigh, VA

Compensation Range:

$18-20/hr.

Join Ivy Health’s dedicated team where you are not just an employee but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.

Why Choose Ivy Health?

• Exceptional Workplace: A prestigious honor to be recognized by Gallup as an Exceptional Workplace, recognizing the most engaged workplace cultures in the world.
• Exceptional Workplace: A prestigious honor to be recognized by Gallup as an Exceptional Workplace, recognizing the most engaged workplace cultures in the world.
• Innovative Resources & Mentorship:Access to abundant resources, robust mentorship, and career advice for unparalleled success.
• Exceeding Expectations:Deliver best-in-class care and witness exceptional patient outcomes.
• Empowering Values:Live by values that prioritize teamwork, growth, and serving others.

Incentives Galore: Benefits (start within 30 days): Medical, dental, vision, and pet insurance

• Paid parental leave, short- and long-term disability
• Employee Assistance Program (EAP) + discount program
• Complimentary therapy services
• 401(k) with company match
• Up to 20 PTO days, 6 holidays, 2 CEU days, and CEU reimbursement annually

Position Qualifications:

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.

ivyhealth.com