Patient Coordinator

Lone Peak Physical Therapy; Minot (ND); On-site; USD 10,000 - 60,000; Full time

Job summary

A healthcare provider in Minot is looking for a full-time Patient Coordinator. The role involves managing front-desk operations, scheduling appointments, and ensuring accurate billing. Candidates should have a High School Diploma/GED and customer service skills. The position offers competitive salary and benefits including medical and dental insurance and generous PTO.

Benefits

Competitive salary

Medical, dental, vision insurances

Generous PTO

401(k) Employer Matching

Free Life Insurance

Parental Perks

Qualifications

• High School Diploma/GED required.
• Basic office and customer service skills required.
• Previous experience in a similar role desired but not required.

Responsibilities

• Managing front-desk operations including patient check-in/check-out and appointment scheduling.
• Verifying insurance coverage and processing authorizations.
• Maintaining accurate patient records using the EMR system.
• Answering phone calls and assisting patients in a professional manner.

Skills

Customer service skills

Basic office skills

Education

High School Diploma/GED

Job description

Join to apply for the Patient Coordinator role at Lone Peak Physical Therapy

Base pay range

$18.00/hr - $21.00/hr

Overview

Minot Physical Therapy, a member of the Confluent Health family, is looking for a Full Time Patient Coordinator to join our team! This is a full-time position located in our Minot clinic and has a regular schedule of 40 hours per week with the following schedule:
Monday & Thursday: 7:00 am – 3:00 pm
Tuesday & Wednesday: 9:00 am – 6:00 pm
Friday: 7:00 am – 1:00 pm
Hourly Wage Range: $18.00 – $21.00 / hour

How Minot PT Supports You:

• Competitive salary
• Employee‑centric work culture from the top, down!
• Medical, dental, vision, STD, LTD insurances
• Generous PTO
• 401(k) Employer Matching
• Free Life Insurance
• Parental Perks!
• And more!

Responsibilities

• Managing front‑desk operations, including patient check‑in/check‑out, appointment scheduling, and referral coordination, while providing exceptional customer service.
• Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
• Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
• Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.

Qualifications

• High School Diploma/GED required
• Basic office and customer service skills
• Previous experience in a similar role desired but not required