Patient Coordinator

Aspen Dental; Medford (MA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Training program

Job summary

Aspen Dental is hiring a Patient Experience Coordinator in Medford, MA. You will deliver friendly, high‑quality patient service and support the front-desk workflow with care and professionalism.

As part of our training‑driven environment, you’ll coordinate appointments, verify insurance, handle payments, and balance deposits while contributing to a positive community impact. This full-time role offers comprehensive benefits and flexible scheduling.

Qualifications

• Must have a high school diploma or equivalent.
• Strong communication and interpersonal skills.
• Excellent time management and organizational abilities.

Responsibilities

• Provide superior patient service with compassion in line with patient needs, company policies and procedures, government regulations, and dental board standards
• Schedule and confirm patient appointments, organize charts, verify insurance and payment collection
• Balance nightly deposits and credit card processing
• Additional tasks as assigned by the Manager

Skills

Strong communication and interpersonal

Ethical mindset

Time management

Organized and detail oriented

Education

High school diploma or equivalent

Job description

At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients’ lives.

Job Type: Full Time Salary: $18 - $21 / hour

We offer:

• A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
• Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
• A fun and supportive culture that encourages collaboration and innovation
• Free Continuous Learning through TAG U

*May vary by independently owned and operated Aspen Dental locations.

How You’ll Make a Difference

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
• Balance nightly deposits and credit card processing
• Additional tasks as assigned by the Manager

Preferred Qualifications

• High school diploma or equivalent
• Strong communication and interpersonal skills with an ethical mindset
• High regard for time management
• Organized and detail oriented
• Must be age 18 or older

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.

ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.