Patient Coordinator

Ivy Health; Lynchburg (VA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Full benefits package beginning within

Generous PTO

Paid holidays

Bonus incentive opportunities

Job summary

Ivy Health in Lynchburg, VA is seeking a Patient Coordinator to join our clinic team. The role focuses on welcoming patients, scheduling, and handling front-desk duties while delivering world-class customer service.

You will verify insurance, obtain authorizations, collect payments and support clinicians to maintain smooth daily operations. Ideal candidates have 2+ years of healthcare administration, proficiency with Microsoft Office, and a proactive, patient-centered attitude.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Strong organizational and multitasking abilities.
• Proficiency with Microsoft Office applications and front-desk duties.

Responsibilities

• Greet and check-in patients at the front desk.
• Schedule appointments and manage calendar efficiently.
• Answer incoming phone calls and respond to inquiries.
• Verify insurance coverage and obtain necessary authorizations.
• Collect payments and process patient transactions.
• Register new patients and update records.
• Assist clinicians and staff to maintain clinic efficiency.
• Support daily operations to ensure optimal performance.

Skills

Administrative experience

Time management

Multi-tasking

Customer service orientation

Self-motivated

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Scheduling software

Job description

State of Location:VirginiaPosition Summary:Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.Job Description:Patient Coordinator - Full-TimeLynchburg, VACompensation: $17-18/hr.Why Choose Ivy?Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.Empowering Values: Live by values that prioritize teamwork, growth, and serving others. Position Qualifications:2+ years of administrative experience in a healthcare setting is preferred.Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.Great time management and ability to multi-task in a fast-paced environment.Self-motivated with a drive to exceed patient expectations.Adaptability and positive attitude with fluctuating workloads.Self-motivated with the eagerness to learn and grow.Dedication to exceptional patient outcomes and quality of care.We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.ivyhealth.com