Patient Coordinator

ivyrehab; Lancaster (Lancaster County); Presencial; USD 36.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision insurance

Pet insurance

Paid parental leave

Short- and long-term disability

EAP + discount program

Complimentary therapy services

401(k) with company match

PTO and holidays

CEU days and reimbursement

Descripción de la vacante

Ivy Health in Lancaster County, PA is seeking a Patient Coordinator to be the first point of contact, delivering a welcoming and organized clinic experience. You will support front office tasks like patient registration, scheduling, and record-keeping, ensuring seamless coordination with the clinical team and excellent patient service.

Join a team dedicated to high-quality care across physical therapy, occupational therapy, speech therapy, and ABA, with a supportive culture and strong benefits.

Formación

• 2+ years of healthcare administrative experience.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Strong time management and multitasking in fast-paced settings.
• Customer-focused with excellent communication.

Responsabilidades

• Handle patient registration and scheduling.
• Maintain accurate patient records.
• Coordinate between patients and clinical team.
• Provide excellent customer service to patients and families.

Conocimientos

MS Office Suite

Healthcare admin

Time management

Multitasking

Customer service

Self-motivated

Adaptability

Herramientas

Outlook

Word

Excel

Descripción del empleo

State of Location

Pennsylvania

Position Summary

The Patient Coordinator serves as the first point of contact for patients and plays a critical role in delivering a welcoming, organized, and efficient clinic experience. This role supports front office operations such as patient registration, patient scheduling and other administrative tasks to ensure seamless coordination between patients and the clinical team. The Patient Coordinator supports clinic workflows by maintaining accurate patient records, appointment management, and providing excellent customer service to patients and families.

Job Description

Lancaster County, PA

Join Ivy Health’s dedicated team where you are not just an employee but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.

Why Choose Ivy Health?

• Exceptional Workplace: A prestigious honor to be recognized by Gallup as an Exceptional Workplace, recognizing the most engaged workplace cultures in the world.

• Exceptional Workplace: A prestigious honor to be recognized by Gallup as an Exceptional Workplace, recognizing the most engaged workplace cultures in the world.

• Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.

• Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.

• Empowering Values: Live by values that prioritize teamwork, growth, and serving others.

Incentives Galore: Benefits (start within 30 days): Medical, dental, vision, and pet insurance

• Paid parental leave, short- and long-term disability

• Employee Assistance Program (EAP) + discount program

• Complimentary therapy services

• 401(k) with company match

• Up to 20 PTO days, 6 holidays, 2 CEU days, and CEU reimbursement annually

Position Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.

• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.

• Great time management and ability to multi-task in a fast-paced environment.

• Self-motivated with a drive to exceed patient expectations.

• Adaptability and positive attitude with fluctuating workloads.

• Self-motivated with the eagerness to learn and grow.

• Dedication to exceptional patient outcomes and quality of care.

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process.Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.

ivyhealth.com