Patient Consultation Staff Pharmacist - Accredo - Remote AZ, FL, IN, OH

Cigna Healthcare; Indianapolis (IN); Remote; USD 112,000 - 189,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Tuition reimbursement

Paid time off

Job summary

The Staff Pharmacist role at Cigna Healthcare is a remote position that requires residency and licensure in AZ, FL, IN, or OH. Training hours are 8:30 am–5 pm EST, Monday–Friday, with after-training shifts including one evening per week.

Primary duties include interpreting prescriptions, contacting prescribers and patients to verify details, tracking orders, and training less experienced pharmacists as needed. A strong focus on quality and customer service is essential.

Qualifications

• Current pharmacist license in good standing in state of residence.
• Strong oral and written communication skills.
• Ability to read and interpret prescriptions.
• Customer-service oriented with focus on quality and accuracy.
• Ability to adapt in a changing environment.
• Flexible schedule for peak volume times.

Responsibilities

• Interpret prescriptions and verify information with prescribers and patients.
• Maintain daily production, quality and service levels.
• Train less experienced pharmacists as needed.
• Handle calls regarding lost orders or dispensing errors.
• Monitor order status and address outstanding issues.

Skills

Communication skills

Problem-solving

Attention to detail

Team collaboration

Education

Pharmacist license

Job description

This is a remote position. Ideal candidate must reside and be licensed in AZ, FL, IN, or OH.

During the 8-week training period, the hours will be Monday through Friday 8:30 am - 5 pm EST.

Once training is completed, the shift schedule will be M-F 8:30 am - 5 pm EST with one evening shift from 12:30 pm - 9 pm EST.

POSITION SUMMARY

The Staff Pharmacist interprets physicians' prescriptions, contacts doctors or other prescribers and/or patients to verify information on prescriptions and expedite processing of order. The Staff Pharmacist will track order status and outstanding issues as well as consult with patients regarding the use of medications and potential drug interactions. This individual will take calls from customers regarding lost orders or dispensing errors, maintain daily production, quality and service levels, vary work priorities and activities to accommodate business needs. The Staff Pharmacist may also train less experienced pharmacists.

ESSENTIAL FUNCTIONS

• Consult with patients regarding the use of medications and potential drug interactions.
• Contact physicians for new and/or transfer authorization.
• Collaborate with physicians to convert prescriptions to generic or preferred drugs whenever possible.
• Interpret physicians' or prescribers' prescriptions.
• Contact doctors and/or patients to verify information on prescriptions such as drug strength, prescription sig., and drug name in order to expedite processing of orders.
• Verify prescription information entered in the system by data entry or order entry.
• Back up other pharmacists as needed, perform additional duties as assigned by management, or train less experienced pharmacists.

QUALIFICATIONS

• Current pharmacist license in good standing in state of residence.
• Advanced problem-solving skills and the ability to work collaboratively with other departments to resolve issues.
• Strong oral and written communication skills.
• Ability to read and interpret prescriptions.
• Strong focus on customer service, quality and accuracy.
• Ability to manage timelines and meet tight client deadlines.
• Ability to adapt in a changing environment.
• Ability to work a flexible schedule for peak volume times.
• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 54 - 91 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan.

BENEFITS

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs,

ABOUT EVERNORTH HEALTH SERVICES

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

The Cigna Group has a tobacco‑free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.