Patient Concierge & Valet Attendant

Mayo Clinic; Rochester (MN); On-site; USD 27,552 - 36,423; Full time

Job summary

Mayo Clinic in Rochester, MN is seeking a door attendant to assist patients and guests with arrival and departure, provide mobility support, and maintain orderly loading zones. The role includes coordinating taxis and courtesy vehicles, supporting valet operations, and sanitizing equipment used for patient care.

This is a full-time, on-site position requiring clear communication, a valid driver’s license, and the ability to work varied hours including days, evenings, holidays, and weekends.

Qualifications

• Effective communication with patients, guests and staff.
• Strong problem-solving abilities under varying conditions.
• Ability to adapt to unpredictable situations and stress.

Responsibilities

• Assist patients and guests to and from cars, courtesy vans or taxis, maintaining a courteous relationship.
• Provide direction, mobility assistance, and answer general questions for guests.
• Maintain clear patient loading zones, transport patients and belongings, and coordinate taxi/courtesy vehicle calls.
• Assist and support valet operations; sanitize equipment used to support patient flow; help with drive-up traffic safety.
• Perform wheelchair recovery across hospital floors, clinics and related areas.

Skills

Communication skills

Problem-solving

Adaptability

Education

High school diploma or equivalent

Job description

Mayo Clinic in Rochester, MN is seeking a door attendant to assist patients and guests with arrival and departure, provide mobility support, and maintain orderly loading zones. The role includes coordinating taxis and courtesy vehicles, supporting valet operations, and sanitizing equipment used for patient care.

This is a full-time, on-site position requiring clear communication, a valid driver’s license, and the ability to work varied hours including days, evenings, holidays, and weekends.