Patient Concierge & Membership Specialist

The Joint Corp.; Houston (TX); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Bonus potential

Free Chiropractic Healthcare

Paid Lunch Breaks

401(k) retirement

Job summary

The Joint Chiropractic is hiring a Front Desk Receptionist at our Houston clinic. You will greet patients, handle check-ins and payments, and support the clinic team to ensure a smooth, welcoming patient experience.

The role emphasizes customer service in a fast-paced walk-in environment, with opportunities to promote memberships and service benefits. Schedule includes both part-time and full-time options at the Houston location, with competitive pay and benefits.

Qualifications

• Prior experience in sales, customer service, or a client-facing role preferred.
• Strong communication and persuasion skills with a customer-first mindset.
• Ability to work in a fast-paced, walk-in clinic environment.
• Basic computer and payment processing skills.

Responsibilities

• Greet and engage patients, delivering a friendly and professional first impression.
• Present and explain membership options, promotions, and service benefits to encourage conversions and renewals.
• Process membership sales, upgrades, and payments accurately.
• Track and report sales activity, patient visits, and conversion metrics.
• Support clinic efficiency by managing patient flow and assisting the chiropractic team as needed.

Skills

Communication skills

Persuasion

Customer service

Sales experience

Payment processing

Job description

The Joint Chiropractic is hiring a Front Desk Receptionist at our Houston clinic. You will greet patients, handle check-ins and payments, and support the clinic team to ensure a smooth, welcoming patient experience.

The role emphasizes customer service in a fast-paced walk-in environment, with opportunities to promote memberships and service benefits. Schedule includes both part-time and full-time options at the Houston location, with competitive pay and benefits.