Patient Companion SWGH

ABM industries; Middleburg Heights (OH); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Benefits package

Veteran friendly employer

Job summary

ABM Industries is seeking a reliable Greeter at Southwest General Hospital in Middleburg Heights, OH. The role focuses on delivering excellent customer service, guiding visitors, and maintaining a welcoming first impression. Training is provided, and all shifts (full-time or part-time) are available.

The position offers an hourly rate of $16.70 with weekly pay. ABM emphasizes a veteran-friendly workplace and a comprehensive benefits package for frontline team members.

Qualifications

• Must be 18 years of age or older.
• No experience required and on-the-job training provided.
• No high school diploma, GED or college degree required.
• One year of prior customer service experience preferred.

Responsibilities

• Maintain an assigned work area, ensuring cleanliness and safety policies.
• Offer hospitality services to guests and create a positive first impression.
• Anticipate and respond to guest needs in a friendly, helpful manner.
• Communicate clearly and professionally with visitors.

Skills

Customer service

Hospitality

Team player

Job description

Overview

We are looking for a reliable and experienced Greeter to provide visitors with excellent customer service and any information needed for their visit.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members

Location: Southwest General Hospital - Middleburg Heights, OH

Hourly Rate: $16.70 an hour (Paid Weekly)

Shift: Full Time and Part Time

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 42A, 92S, YN, LS, 0100, 3F1X1, 3F5X1

Responsibilities

• Maintain an assigned work area, which may be a business entrance, and performs housekeeping duties to ensure cleanliness and adhere to safety policies
• Offer hospitality services to guests and creates a positive first impression
• Anticipate and responds to guest's needs in a friendly and positive helpful manner
• Communicate clearly and professionally
• Enact facility emergency procedures when necessary
• Remain calm, professional, and polite when working with disgruntled guests
• Maintain knowledge of relevant products, policies and procedures
• Direct customer to appropriate department based on their needs
• Work as a team player and actively contribute to the efforts of all other departments
• Attend all required meetings and training sessions
• Provides optimal levels of customer service wherever possible

Qualifications

Basic Qualifications:

• Must be 18 years of age or older
• No experience required and on-the-job training provided
• No high school diploma, GED or college degree required

Preferred Qualifications:

• One (1) year of prior customer service or similar experience preferred