Patient Companion | PRN

MUSC Health; Lancaster (SC); On-site; USD 22,041 - 30,307; Full time

Job summary

MUSC Health is seeking a Patient Companion/PCT to provide direct patient care, safety monitoring, and clerical support in a hospital setting. The role includes continuous observation of patients requiring close monitoring and, when not needed for observation, performing unit secretary duties to support care delivery.

Responsibilities span patient safety, ADLs assistance, vital signs, documentation, and coordination with nursing staff.

Qualifications

• High School Diploma or GED required.
• BLS certification required or as stated.
• Strong communication and teamwork skills.

Responsibilities

• Provides continuous one‑to‑one observation of assigned patients to ensure safety at all times.
• Maintains constant visual contact with the patient and never leaves the patient unattended unless relieved by authorized staff.
• Observes and reports changes in patient condition, behavior, or safety risks immediately to the Registered Nurse.
• Assists patients with activities of daily living (ADLs), including toileting, feeding, ambulation, and repositioning as directed.
• Promotes patient comfort while maintaining a safe environment.
• Intervenes appropriately to prevent falls, self‑harm, removal of medical devices, or other unsafe behaviors according to hospital policy.
• Documents observations and activities as required.
• Communicates effectively with nursing staff regarding patient status and concerns.
• Maintains patient dignity, confidentiality, and privacy at all times.
• Provides direct patient care under the supervision of a Registered Nurse.
• Obtains and records vital signs, height, weight, intake and output, and other patient data as assigned.
• Assists patients with bathing, grooming, dressing, feeding, mobility, and other personal care needs.
• Assists with patient transport, transfers, and ambulation using proper body mechanics and safety techniques.
• Collects specimens and performs delegated clinical tasks within scope of training and competency.
• Maintains patient rooms, equipment, and supplies in a clean, organized, and safe condition.
• Recognizes and reports changes in patient condition promptly to the Registered Nurse.
• Assists with admission, discharge, and transfer procedures.
• Supports a decentralized, patient‑centered approach to care and contributes to achieving desired patient outcomes.
• Processes physician orders accurately and timely according to hospital procedures.
• Maintains patient charts, forms, and records in an organized and compliant manner.
• Answers telephones, relays messages, and communicates effectively with physicians, staff, patients, and visitors.
• Performs clerical and data entry functions related to patient care and unit operations.
• Orders and maintains adequate inventory of unit supplies through materials management.
• Assists with scheduling, record maintenance, and other administrative functions as assigned.
• Supports efficient workflow at the nurses’ station and throughout the unit.

Skills

Observation

Safety monitoring

Communication

ADLs assistance

Education

High School Diploma or GED

Job description

Under the supervision of a Registered Nurse (RN), the Patient Companion provides patient care, safety monitoring, and clerical support to deliver safe, quality, patient‑centered care. The role includes continuous observation of patients in need of close monitoring (Patient Safety Companion), and when observation is not required, functions as a Patient Care Technician (PCT) and/or Unit Secretary to support direct patient care activities and unit operations.

Patient Companion Responsibilities

• Provides continuous one‑to‑one observation of assigned patients to ensure safety at all times.
• Maintains constant visual contact with the patient and never leaves the patient unattended unless relieved by authorized staff.
• Observes and reports changes in patient condition, behavior, or safety risks immediately to the Registered Nurse.
• Assists patients with activities of daily living (ADLs), including toileting, feeding, ambulation, and repositioning as directed.
• Promotes patient comfort while maintaining a safe environment.
• Intervenes appropriately to prevent falls, self‑harm, removal of medical devices, or other unsafe behaviors according to hospital policy.
• Documents observations and activities as required.
• Communicates effectively with nursing staff regarding patient status and concerns.
• Maintains patient dignity, confidentiality, and privacy at all times.

Patient Care Technician (PCT) Responsibilities

• Provides direct patient care under the supervision of a Registered Nurse.
• Obtains and records vital signs, height, weight, intake and output, and other patient data as assigned.
• Assists patients with bathing, grooming, dressing, feeding, mobility, and other personal care needs.
• Assists with patient transport, transfers, and ambulation using proper body mechanics and safety techniques.
• Collects specimens and performs delegated clinical tasks within scope of training and competency.
• Maintains patient rooms, equipment, and supplies in a clean, organized, and safe condition.
• Recognizes and reports changes in patient condition promptly to the Registered Nurse.
• Assists with admission, discharge, and transfer procedures.
• Supports a decentralized, patient‑centered approach to care and contributes to achieving desired patient outcomes.

Unit Secretary Responsibilities

• Processes physician orders accurately and timely according to hospital procedures.
• Maintains patient charts, forms, and records in an organized and compliant manner.
• Ensures patient charts contain required forms and documentation.
• Answers telephones, relays messages, and communicates effectively with physicians, staff, patients, and visitors.
• Performs clerical and data entry functions related to patient care and unit operations.
• Orders and maintains adequate inventory of unit supplies through materials management.
• Assists with scheduling, record maintenance, and other administrative functions as assigned.
• Supports efficient workflow at the nurses’ station and throughout the unit.

Additional Responsibilities

• Cross‑trains and functions in multiple roles based on departmental needs and staffing requirements.
• Participates in orientation, ongoing education, competency validation, and performance improvement activities.
• Adheres to hospital policies, procedures, safety standards, and regulatory requirements.
• Maintains patient confidentiality in accordance with HIPAA and organizational standards.
• Demonstrates ethical, professional, and appropriate behavior at all times.
• Performs other duties as assigned.

Education

• High School Diploma or GED required.

Experience

• Previous healthcare experience preferred.
• Experience as a Patient Care Technician, Nursing Assistant, Patient Sitter, Unit Secretary, or related healthcare role preferred.

Certifications/Licensure

• Current Basic Life Support (BLS) certification is required.

Physical Requirements

• Frequent standing, walking, bending, reaching, lifting, pushing, and pulling.
• Ability to lift and move patients and equipment in accordance with hospital safety guidelines.
• Ability to remain alert and attentive during extended periods of patient observation.
• Ability to perform duties requiring manual dexterity, visual acuity, and effective verbal communication.

Working Conditions

• Works in patient care areas with potential exposure to infectious diseases, bodily fluids, and other healthcare‑related hazards.
• May be required to work weekends, holidays, evenings, nights, and on‑call shifts as needed.
• Must comply with all infection prevention and safety protocols.

Performance Expectations

• Maintains patient safety as the highest priority.
• Demonstrates compassion, respect, and excellent customer service.
• Supports teamwork and collaboration across disciplines.
• Consistently follows hospital policies, procedures, and standards of care.
• Contributes to positive patient experiences and quality outcomes.

Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E‑Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E‑Verify program, please click here: http://www.uscis.gov/e‑verify/employees