Patient Care Technician - Telehealth Support

jeffersonhealth; Pennsylvania; On-site; USD 38,000 - 65,000; Full time

Job summary

Jefferson Health in Abington, PA seeks a Patient Care Technician (PCT) to provide direct and indirect patient care under the supervision of licensed clinical team members. The role supports telehealth encounters and collaborates with clinical departments to meet patient needs across the campus.

The PCT works under supervision to ensure patient safety, maintain supplies, and respond to patient call lights promptly, with occasional virtual safety duties based on campus requirements.

Qualifications

• High School Diploma or GED required.
• Knowledge of medical terminology and patient care needs.
• Ability to complete delegated tasks within scope.
• Knowledge of personal care and hygiene essential for quality of life.
• Knowledge of risks in healthcare and steps to reduce them.
• Ability to convey respect and collaborate with patients and families.
• BLS certification required upon hire.

Responsibilities

• Communicates with interprofessional team, patient, family and designated care partners.
• Performs direct and indirect patient care activities under supervision.
• Promotes and maintains a safe patient care environment.
• Assists in maintaining supplies and equipment for efficient unit operations.
• Conducts patient rounds; anticipates needs and responds to call lights promptly.
• May serve as a virtual safety associate as needed.

Skills

Medical terminology

Team communication

Delegated tasks

Patient safety

Respect and empathy

Effective communication

BLS certification

Education

High School Diploma/GED

Job description

Jefferson Health in Abington, PA seeks a Patient Care Technician (PCT) to provide direct and indirect patient care under the supervision of licensed clinical team members. The role supports telehealth encounters and collaborates with clinical departments to meet patient needs across the campus.

The PCT works under supervision to ensure patient safety, maintain supplies, and respond to patient call lights promptly, with occasional virtual safety duties based on campus requirements.