Patient Care Technician - Senior, NS

UPMC; Lititz (Lancaster County); On-site; USD 25,000 - 33,000; Full time

Job summary

UPMC is seeking a Patient Care Technician – Senior to join our nursing support team. The role emphasizes clear communication with the care team and patients, adherence to safety practices, and capability to handle ADLs, vitals, and basic procedures under RN supervision.

The position requires a high school diploma or equivalent, nursing program enrollment, and basic information systems training. CPR is required within 30 days of hire, with ACLS preferred. UPMC offers equal opportunity employment.

Qualifications

• High school diploma or equivalent required.
• Enrollment in a Nursing Program with healthcare experience and clinical rotation requirements.
• Basic information system training completed or in progress.

Responsibilities

• Communicate clearly and effectively with health care team and patients.
• Report equipment malfunctions and liaise with departments.
• Perform UPMC core nursing assistant duties including ADLs, vitals, and simple procedures.
• Assist with physical, respiratory, and cardiopulmonary therapies under RN supervision.
• Receive feedback and participate in unit projects and continuous improvement.
• Carry out department duties and ensure safety and policy compliance.
• Achieve and maintain advanced skills as department needs dictate.

Skills

Clear communication

Oral and written communication

Cultural sensitivity

Team collaboration

Education

High school diploma or equivalent

Nursing Program enrollment

Basic information systems training

Tools

Microcomputer experience

Job description

Title and starting pay rate of this position may vary based on years of experience.

Responsibilities:

• Demonstrates the ability to communicate clearly and effectively with all members of the health care team. Demonstrate understanding of cultural diversity, horizontal violence and impairment in the health professions. Cares for patients and self by supporting safety in the workplace. Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation, and commitment to patients and colleagues.
• Assures equipment malfunctions are reported to the appropriate department. Establishes appropriate and effective communication with other departments. Establishes professional and respectful interpersonal relationships. Contributes to the universal unit activities including, but not limited to, responding to call lights and telephones, passing meal trays and transporting patients.
• Must routinely perform the UPMC core nursing assistant responsibilities including ADLs (bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients. PLUS point of care testing (inc. blood glucose), weights, vital signs, I&O, telemetry monitor application/reapplication, HAC & PSI prevention (TEDs/SCDs). In addition, must perform simple dressings, placement and removal of restraints, bladder scan, all specimen collections, peripheral IV catheter removal, indwelling Foley catheter removal phlebotomy/venipuncture, and ticket to ride. All standard competencies must be achieved.
• Assists with physical, respiratory, and cardiopulmonary therapies. Provides feedback to the RN regarding patient care and reports changes in patient status. Provides instruction to patients and their families under the direction of the RN. May apply, monitor and remove patient restraints as per physician or hospital protocol.
• Constructively receives feedback and direction. Identifies and communicates learning needs to the unit director. Takes action to improve knowledge, skills and performance. Request's assistance in planning and prioritizing activities as needed. Participates in self-review as requested by the unit director. Participates in project and committee work.
• Suggests and supports changes within the department. Assumes responsibility for assignment and views problems as challenges. Demonstrates awareness of behavior on the efficient functioning of the department. Supports department-based projects and quality initiatives. Strictly adheres to all policies and procedures relative to patient care and hospital related information. Complies with safety policies and procedures including standard precautions. Documents in the medical record according to established procedures. Performs assigned work in a timely and productive manner. Transports cardiac monitored patients within the hospital setting. Completes department clerical functions as needed.
• *Performs in accordance with system-wide competencies/behaviors.
• *Performs other duties as assigned.
• In addition to the standard required competencies, the Patient Care Technician - Senior will achieve and maintain competency and/or perform at least 1 or more of the following advanced skills based on department operational need: basic arrythmia, complex wound care, 12 lead EKG, and NG tubes clamping and removal.
• High school diploma or equivalent.
• Enrollment in a Nursing Program with: 2 years of healthcare experience and meet requirements of Patient Care Technician title OR 1 year of healthcare experience and completion of at least one clinical rotation OR successful completion of UPMC Student Nurse Internship program.
• Successful completion of basic information system training.
• Microcomputer experience preferred.
• Ability to effectively communicate both orally and in writing.
• Nursing Student that has completed one clinical rotation preferred Emergency Medical Technician (EMT) or Paramedic or currently enrolled in an EMT or Paramedic program preferred.
• May require successful completion of the appropriate UPMC cardiac rhythm course as determined by organizational guidelines and unit-based clinical operations.
• May, in the course of their duties, be in rooms where medications are stored or may transport medications when they transport patients.
• Transportation of medication is limited from one department to another.

Licensure, Certifications, and Clearances:

CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire ACLS preferred

• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran