Patient Care Technician-Med Surg Inpatient Units

UnityPoint Health; Waterloo (IA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Paid time off

401(k) matching

Dental, medical, and vision insurance

Daily Pay – early access to earned Wa

Tuition reimbursement

Adoption assistance

Job summary

UnityPoint Health – Allen Hospital is seeking a Patient Care Technician to support inpatient units. The role works under RN supervision, handling patient care tasks, data entry in the EMR, and compassionate communication with patients and families.

The position offers full-time hours, a 0.9 FTE schedule, and a $3,000 sign-on bonus paid over one year. Training includes telesitter skills and strict adherence to safety and care plans.

Qualifications

• Completion of a nursing assistant or equivalent course.
• Six months of nursing assistant experience preferred.
• Writes and reads, comprehends and speaks fluent English.
• Multicultural sensitivity.
• Microsoft Office – basic computer skills.
• Customer/patient focused.
• Critical thinking skills using independent judgment in making decisions.
• Capable of continuous monitoring of up to 15 patients on one screen at one time and remaining alert at all times while on duty.
• Ability to communicate effectively with patients using a microphone and headset.
• Ability to communicate with hospital staff and respond quickly to patient behavioral changes.
• Ability to use discretion and courtesy when working with patients, visitors, and staff.
• Ability to prioritize simultaneous situations.

Responsibilities

• Partners with the RN and other healthcare team members to achieve patient care outcomes and goals of care, as identified in the plan of care.
• Performs specific tasks as directed by the RN and other healthcare team members per competency education. Consults and seeks out guidance from RN and/or other healthcare team members, as appropriate and when completing new or unfamiliar tasks or duties.
• Obtains, records, and/or accurately enters data into the EMR, as identified in the PCT scope of practice. Promptly completes documentation to assure an accurate legal record of patient’s care.
• Verbally presents factual, concise, and timely information and/or patient care data to the RN, the healthcare team, patients and/or family members in a professional manner.
• Telesitter (applies to PCTs who have requested to learn this skill and Resource PCTs): Demonstrates understanding and proficiency of the use of the telesitter software.
• Maintains visual observation at all times. Verbally redirects patient over digital 2-way audio device that is in patient room. Immediately summons the nursing staff if the patient requires assistance.
• Hand-offs will be done with attention to detail and with safety as a high priority. Hand-offs are utilized to communicate patient treatment and assessment information, patient education needs, goals of care and other quality care measures at each change of caregiver or setting of care.
• Demonstrates knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections; reporting potential or actual concerns immediately.
• Maintains responsibility and accountability for the knowledge of conditions of assigned patients.

Skills

Nursing experience

Six months experience

Fluent English

Multicultural sensitivity

Microsoft Office basics

Customer/patient focus

Critical thinking

Clear communication with patients

Communication with staff

Discretion and courtesy

Ability to multitask / prioritize

Education

Nursing assistant course

Job description

Patient Care Technician - Inpatient Units

UnityPoint Health – Allen Hospital

The Patient Care Technician (PCT) is responsible for a variety of tasks and services to assist in the provision of care and comfort for patients under the direct supervision of a Registered Nurse (RN). The PCT reports and records observations and contributes to the efficient functionality of the department.

Shift: 7:00 pm – 7:30 am (Full‑time); FTE: 0.9; Weekend/holiday rotation.

Sign‑On Bonus: $3,000 paid over 1 year (full‑time positions only).

Benefits

• Paid time off, parental leave, 401(k) matching, and an employee recognition program.
• Dental, medical, and vision insurance; paid holidays; short‑ and long‑term disability; pet insurance for your four‑legged family members.
• Early access to earned wages with Daily Pay; tuition reimbursement; adoption assistance.

Responsibilities

• Partners with the RN and other healthcare team members to achieve patient care outcomes and goals of care, as identified in the plan of care.
• Performs specific tasks as directed by the RN and other healthcare team members per competency education. Consults and seeks out guidance from RN and/or other healthcare team members, as appropriate and when completing new or unfamiliar tasks or duties.
• Obtains, records, and/or accurately enters data into the EMR, as identified in the PCT scope of practice. Promptly completes documentation to assure an accurate legal record of patient’s care.
• Verbally presents factual, concise, and timely information and/or patient care data to the RN, the healthcare team, patients and/or family members in a professional manner.
• Telesitter (applies to PCTs who have requested to learn this skill and Resource PCTs): Demonstrates understanding and proficiency of the use of the telesitter software.
• Maintains visual observation at all times. Verbally redirects patient over digital 2-way audio device that is in patient room. Immediately summons the nursing staff if the patient requires assistance.
• Hand-offs will be done with attention to detail and with safety as a high priority. Hand-offs are utilized to communicate patient treatment and assessment information, patient education needs, goals of care and other quality care measures at each change of caregiver or setting of care.
• Demonstrates knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections; reporting potential or actual concerns immediately.
• Maintains responsibility and accountability for the knowledge of conditions of assigned patients.

Qualifications

• Completion of a nursing assistant or equivalent course.
• Six months of nursing assistant experience preferred.
• This position does not get reported with Direct Care Workers (DCW).
• Writes and reads, comprehends and speaks fluent English.
• Multicultural sensitivity.
• Microsoft Office – basic computer skills.
• Customer/patient focused.
• Critical thinking skills using independent judgment in making decisions.
• Capable of continuous monitoring of up to 15 patients on one screen at one time and remaining alert at all times while on duty.
• Ability to communicate effectively with patients using a microphone and headset.
• Ability to communicate with hospital staff and respond quickly to patient behavioral changes.
• Ability to use discretion and courtesy when working with patients, visitors, and staff.
• Ability to prioritize simultaneous situations.