Patient Care Technician (PCT) - St. Francis Downtown

Bon Secours Mercy Health; Greenville (SC); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Tuition assistance

Job summary

Bon Secours Mercy Health’s St. Francis Downtown location is seeking a Patient Care Technician (PCT) to support direct patient care under RN supervision.

The role emphasizes compassionate, patient-centered service and accurate documentation, with emphasis on safety and teamwork. The ideal candidate brings nursing aide training or CNA certification, BLS certification, and acute care exposure, plus familiarity with EPIC EHR.

Qualifications

• Recent acute care experience preferred.
• Ability to communicate clearly with health care team.
• Knowledge of patient safety standards and infection prevention.

Responsibilities

• Provides basic patient care including comfort, vital signs, hygiene, and mobility support.
• Acts as a liaison between patient and nurse, reporting changes or concerns.
• Delivers high-quality customer service to patients, families, visitors, and staff.
• Documents patient care accurately and promptly.
• Participates in hand-offs and care planning.

Skills

Clear communication

Team collaboration

Patient data collection

Infection prevention

EPIC EHR experience

Education

Nursing aide training

CNA certification

BLS certification

Job description

About Us

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Bon Secours

About Us

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Patient Care Technician (PCT) - St. Francis Downtown

Job Summary

The Patient Care Tech (PCT) provides direct patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, and guidelines of the organization.

Essential Functions

• Provides basic patient care to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit-based specialty duties.
• Acts as liaison between patient and nurse to report changes and/or concerns.
• Provides high-level customer service to all patients, patient's family, visitors, and employees.
• Provides accurate, precise, timely documentation when applicable for patient care.
• Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
• Performs delegated tasks once competency has been validated.
• Mobilizes patients using therapeutic transfer techniques which foster independence and safety.
• Fosters independence by encouraging patients to complete tasks as independently as possible.
• Individualizes care based on patient's interests and hobbies.
• Escalation of concerns via chain of comma

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Required Licensing And Certifications

• BLS Basic Life Support (America Heart Association BLS for Healthcare Provider required prior to hire at RSFH. BLS Basic Life Support preferred upon hire at BSMH locations, must obtain from approved source prior to direct patient care.)
• Must have completed one of the following for BSMH locations: (required)
• Successful completion of nursing aide training program OR
• Successful passing of STNA State Tested Nurse Aide (required if OH LTC), OR CNA Certified Nurse Aide, OR Nurse Aide state testing or completed a nursing program that had one clinical nursing course and one clinical rotation, OR 1 year of relevant experience in a clinical setting

Experience

Recent experience in acute care, physician's office, home health/hospice, or long term care facility, with a preference for the setting in which they are applying (preferred)

Skills And Abilities

• Ability to clearly communicate to other members of the healthcare team
• Ability to understand and follow directions of healthcare team
• Knowledge of patient and healthcare safety standards and regulations (i.e. falls, skin breakdown, suicide prevention, environment of care)
• Knowledge and demonstration of infection prevention and transmission-based precautions
• Understanding of clerical duties and office-based technology
• Ability to work in a team
• Patient data collection and documentation (i.e. vital signs, intake/output, change in patient condition)
• Basic hygiene and activities of daily living care
• Ability to assist with feeding, hydration, and nutrition
• Ability to assist with bowel and bladder elimination
• Ability to assist with ambulation and patient mobility
• Use of clinical technology
• Compassionate, relationship-based approach in care activities
• Accountability for completion of assigned tasks

Training

EPIC Electronic Health Record (EHR) training (preferred)

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What We Offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affinative Action and Equal Opportunity Employers, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail]