Patient Care Technician (PCT) - Progressive Care Unit (PCU) - St. Elizabeth Boardman Hospital

Mercy Home Health; Youngstown (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

403(b) with employer contributions

Medical, dental, vision coverage

Paid time off and family leave

Tuition assistance

Job summary

Mercy Health – St. Elizabeth Boardman Hospital is seeking a Patient Care Tech to support direct patient care under the guidance of registered nurses and other healthcare professionals.

You will help with basic needs, documentation, and safety, while ensuring compassionate service to patients and families. Qualified candidates will have nursing aide training or STNA/CNA eligibility, and experience with EPIC EHR is preferred.

Qualifications

• Must have completed nursing aide training or equivalent.
• STNA/CNA eligibility required for OH LTC or related settings.
• One clinical nursing course and rotation or 1 year clinical experience required.
• EPIC EHR training preferred.

Responsibilities

• Provide direct patient care under RN guidance.
• Report changes to nurse and communicate with the healthcare team.
• Deliver high-quality customer service to patients and families.
• Document patient care accurately and timely.
• Assist with patient transfers and mobility.
• Perform delegated tasks after competency is verified.
• Support patient independence and initiate care plans.

Skills

Communication

Teamwork

Documentation

Mobility assistance

Infection control

Clerical duties

Compassionate care

Education

Nursing aide training

STNA / CNA eligibility

Clinical nursing course

1 year clinical experience

Tools

EPIC EHR

Job description

Who We Are

We believe your best is yet to come. At Mercy Health, we celebrate the human side of health care, uniting individuals from all walks of life in giving good help to those in need. We'll ask a lot of you, but we'll give a lot back, as well. Whether you’re called to bedside care, patient support, community service or operations and administration, there’s a place for you here. Because if there's one thing we know for certain, it's that good works start with great people. We’ll support and empower you to bring your best – in service of our patients and our Mission.

Mercy Health

Who We Are

We believe your best is yet to come. At Mercy Health, we celebrate the human side of health care, uniting individuals from all walks of life in giving good help to those in need. We'll ask a lot of you, but we'll give a lot back, as well. Whether you’re called to bedside care, patient support, community service or operations and administration, there’s a place for you here. Because if there's one thing we know for certain, it's that good works start with great people. We’ll support and empower you to bring your best – in service of our patients and our Mission.

Patient Care Tech - St. Elizabeth Boardman Hospital

Job Summary

The Patient Care Tech (PCT) provides direct patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, and guidelines of the organization.

Essential Functions

• Provides basic patient care to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit-based specialty duties.
• Acts as liaison between patient and nurse to report changes and/or concerns.
• Provides high-level customer service to all patients, patient's family, visitors, and employees.
• Provides accurate, precise, timely documentation when applicable for patient care.
• Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
• Performs delegated tasks once competency has been validated.
• Mobilizes patients using therapeutic transfer techniques which foster independence and safety.
• Fosters independence by encouraging patients to complete tasks as independently as possible.
• Individualizes care based on patient's interests and hobbies.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Required Licensing And Certifications

BLS Basic Life Support (America Heart Association BLS for Healthcare Provider required prior to hire at RSFH. BLS Basic Life Support preferred upon hire at BSMH locations, must obtain from approved source prior to direct patient care.)

Must have completed one of the following for BSMH locations: (required)

Successful completion of nursing aide training program OR

Successful passing of STNA State Tested Nurse Aide (required if OH LTC), OR CNA Certified Nurse Aide, OR Nurse Aide state testing or completed a nursing program that had one clinical nursing course and one clinical rotation, OR 1 year of relevant experience in a clinical setting

Must have completed one of the following for Roper St. Francis Healthcare locations: (required)

• Successful completion of nursing aide training program
• Successful passing of STNA State Tested Nurse Aide, CNA Certified Nurse Aide or Nurse Aide state testing
• Completion of one clinical nursing course and one clinical rotation in a nursing degree program
• One year of relevant experience in a clinical setting
• Graduate of an accredited high school or GED equivalency examination and a current Roper St. Francis teammate. Must successfully complete the RSF PCT Training Program upon hire.
• Graduate of an accredited high school or GED equivalency examination and have a current certification as a Certified Medical Assistant (CMA). Must successfully complete the RSF PCT Training Program upon hire.
• Currently enrolled in or a graduate of an Associate’s or Bachelor’s degree (in any field) with no experience requirement. Must successfully complete the RSF PCT Training Program upon hire.

Experience

Recent experience in acute care, physician's office, home health/hospice, or long term care facility, with a preference for the setting in which they are applying (preferred)

Skills And Abilities

• Ability to clearly communicate to other members of the healthcare team
• Ability to understand and follow directions of healthcare team
• Knowledge of patient and healthcare safety standards and regulations (i.e. falls, skin breakdown, suicide prevention, environment of care)
• Knowledge and demonstration of infection prevention and transmission-based precautions
• Understanding of clerical duties and office-based technology
• Ability to work in a team
• Patient data collection and documentation (i.e. vital signs, intake/output, change in patient condition)
• Basic hygiene and activities of daily living care
• Ability to assist with feeding, hydration, and nutrition
• Ability to assist with bowel and bladder elimination
• Ability to assist with ambulation and patient mobility
• Use of clinical technology
• Compassionate, relationship-based approach in care activities
• Accountability for completion of assigned tasks
• Escalation of concerns via chain of comma

Training

EPIC Electronic Health Record (EHR) training (preferred)

As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What We Offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short‑and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Aff…