Patient Care Technician (PCT) | Emergency Department

Sioux Center Health; Sioux Center (IA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

PTO from day 1

Employer retirement match up to 5%

Career development

Job summary

Avera St Mary's Hospital in Sioux Center is seeking a Regular position with rotating days/evenings/nights/weekends/holidays. The role involves providing routine patient care and support services under nurse or physician direction to ensure high-quality patient care at all times.

Responsibilities include ambulating, bathing, feeding patients, answering calls, coordinating appointments, and maintaining clean, orderly patient rooms. CNA preferred; HS diploma or GED required; 18+ age requirement.

Qualifications

• Ability to perform essential job functions with good vision and effective communication.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Responsibilities

• Provides safe patient care including ambulating, bathing, positioning, and feeding.
• Greets visitors, answers inquiries, and assists with messages and deliveries for patients.
• Ambulates patients and assists with transfers and transports as needed.
• Answers telephone, operates paging system, and supports department operations during emergencies.
• Prepares requisitions for diagnostic and therapeutic services and coordinates appointments.
• Manages interdepartmental and patient mail and maintains orderly patient rooms.

Skills

Communication

Teamwork

Education

High School or GED

Certified Nurse Aide (CNA)

Job description

Location:

Avera St Mary's Hospital

Worker Type:

Regular

Work Shift:

Rotating days/evenings/nights/weekends/holidays (United States of America)

Pay Range:

$18.00 - $23.50

Position Highlights

Varied shifts 1900-0730; 0700-1930: every third weekend and every other holiday rotation; 48hrs/2wks

Must be at least 18 years of age and able to work these shifts year-round

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

Responsible for providing routine patient care and support services in accordance with established policies and procedures, and as may be directed by the nurse or physician, to assure that the highest degree of quality patient care is maintained at all times.

What you will do

• Provides safe and direct patient care: ambulating, bathing, positioning, entering diet information into the computer system, passing meal trays, feeding and attending to other care needs. Responds promptly to patient call lights and special needs, ensures that patient valuables and personal items are properly handled and accounted for.
• Greets all persons coming to the area assigned, answer inquiries, may direct and assist them, take and relay messages, assist with gifts, flowers, and mail for patients, run errands for department staff.
• Ambulates patients and assist them in and out of wheelchairs, measures intakes and outputs, may collect specimens and transport patients as needed.
• Answers telephone, operates paging system, and attends station and direct traffic during emergencies.
• Prepares requisitions for diagnostic and therapeutic services patients as directed and coordinate appointments with respective departments. Makes outpatient appointments for discharging patients.
• Requisition of supplies and equipment, maintenance and repairs services and prepares related forms.
• Requests services such as the following as directed: Chaplain, social services, and pastoral care.
• Performs clerical duties related to procedures such as admission, discharge, preparing appropriate charts and forms, transfer, and death.
• Manages interdepartmental and patient mail.
• Maintains patient rooms in an orderly condition, changes bed linens and provides routine cleaning tasks.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Preferred Education, License/Certification, or Work Experience:

• High School or GED Equivalent High school diploma or general education degree (GED)
• Certified Nurse Aide (CNA) - Licensing Board

Minimum Age Requirements

16

Expectations and Standards

• Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera’s values of compassion, hospitality, and stewardship.
• Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement
• Career development guided by hands‑on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to [e-mail].