Patient Care Technician I - Infusion Center

Baptist Health Care; Pensacola (FL); On-site; USD 21,000 - 29,000; Full time

Job summary

Baptist Health Care in Pensacola, FL, is seeking a patient care technician to support nursing staff under supervision, with a Monday–Friday 8:00am–4:30pm schedule. You will engage with patients, assist with basic care, and help maintain a safe, therapeutic environment.

Responsibilities include clerical tasks, triage support, and documentation in electronic health records, while developing essential clinical skills and collaborating with licensed personnel.

Qualifications

• High School Diploma or equivalent required.
• BLS for Healthcare Providers certification required upon hire.
• Basic computer skills and EHR familiarity are essential.
• Strong interpersonal skills and empathy are required.

Responsibilities

• Assist nursing staff and deliver patient care under supervision.
• Perform clerical duties to support the healthcare team.
• Receive and route inquiries in a professional manner.
• Maintain department supplies and equipment.
• Document interactions using electronic health records.
• Maintain current knowledge and certifications.

Skills

Basic computer skills

Patient care

EMR documentation

Empathy & communication

Education

High School Diploma or Equivalent

BLS certification

Tools

Electronic Health Records (EHR)

Job description

Pensacola, FL, United States

Job Description

The schedule is Monday-Friday 8:00am-4:30pm

Under the direct supervision of licensed personnel, performs a variety of routine duties to assist the nursing staff in the delivery of patient care. As a direct care staff, the technician spends the majority of his or her time interacting with, assisting, and supporting our patients. Along with ensuring a safe environment, this position develops with each individual a therapeutic relationship which is critical in the healing process.

Responsibilities

• Performs all responsibilities/duties required by patient care services, as defined in the scope of service, to ensure that the unique nature of the patients are addressed.
• Assumes clerical duties necessary to assist the healthcare team to provide patient care.
• Receives and directs phone calls in a professional and courteous manner.
• Maintains supplies/inventory for department.
• Operates a variety of office equipment effectively.
• Maintains current knowledge/certification.

Qualifications

• High School Diploma or Equivalent Required

Licenses and Certifications

• BLS for Healthcare Providers (BLS) American Heart Association Upon Hire Required

Required Skills, Knowledge and Abilities

• Basic computer knowledge.
• Ability to accurately screen and triage acute patients.
• Strong interpersonal and team skills.
• Knowledge of basic medical terminology.
• Excellent organizational skills required.
• Knowledge of acceptable ranges of blood pressure, pulse, oxygen saturation and EKG.
• Ability to document and utilize electronic health record applications.
• Empathy and excellent listening skills.
• Ability to deal appropriately with confidential information.
• Demonstrates the skills and judgment necessary to provide direct care to patients in collaboration with licensed personnel.

About Us

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includesthree hospitals, four medical parks,Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.

Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law. Certain positions may require a Level 2 Background check through AHCA. Additional information about this requirement can be found here: Florida Care Provider Background Screening Clearinghouse

Job Info

• Job Identification 11103
• Job Category Clinical Support
• Posting Date 10/14/2026, 06:51 PM
• Locations 123 Baptist Way, Pensacola, FL, 32503, US
• Job Schedule Full time
• Job Shift Day
• FTE 1.0 FT
• Work Hours 8-4:30