Patient Care Technician I - Clinical Research

CenExel; Anaheim (CA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

Dental

Vision

LTD

STD

Life Insurance

401k

Job summary

CenExel Clinical Research is seeking a Patient Care Technician I to support inpatient and CRU operations. You will assist with psychosocial support, daily living activities, meals, medications (as certified), and discharge planning while maintaining strict adherence to FDA, ICH, and CenExel SOPs.

The role is on-site in Anaheim with a 40-hour week (3:00 PM – 11:30 PM) and weekend shifts; training may start with an AM shift for 2–3 weeks. Strong communication and teamwork skills are essential.

Qualifications

• Must be able to communicate verbally and in writing.
• High school graduate or GED.
• 6+ months of healthcare experience (Required).
• Strong team/consensus-building skills.
• Ability to resolve conflicts and cope with crises.
• Ability to multitask with attention to detail and good organizational skills.

Responsibilities

• Assesses participants' psychosocial needs and case management needs.
• Observes behavior changes and reports to supervisor.
• Interacts with clients to help problem-solve and de-escalate when upset.
• Assists with ADLs and meals; adheres to dietary and smoking restrictions.
• Assists with discharge planning and discharge summaries for CRU.
• Coordinates transportation and appointments; keeps calendars updated.

Skills

Communication

Healthcare experience

Teamwork

Conflict management

Multitasking

Organizational skills

Job description

Patient Care Technician I - Clinical Research

Job Category: Clinical Research Staff

Requisition Number: PATIE004398

• Posted : October 26, 2026
• Full-Time
• On-site

Locations

Showing 1 location

• Travel Required : No

Description

About Us:

CenExel is a leading nationwide clinical research site and patient network serving the life sciences industry. Leading in CNS and early phase studies, our 18 science-led Centers of Excellence deliver the right patients, at the right time, in the right place. Recently acquired by BayPine Capital Partners, our research sites provide unparalleled medical and scientific support in the design and execution of clinical trials. Our world-class PIs, advanced patient engagement strategies, premium data analytics, and integrated operations optimize every step of the clinical trial process. Along with an exceptional work environment that promotes teamwork, positive leadership, and optimal work-life balance, CenExel Clinical Research also provides highly competitive compensation and a generous benefits package to full-time employees after 30 days of employment, including Health Insurance, Dental, Vision, LTD, STD, Life Ins, and 401k.

Hourly Range: $20.00 - $21.00/hr + $1.50/hr differential pay after 90 days (Depending on education, experience, and skillset)

Schedule: Full-Time 40 hours a week. (3:00 pm - 11:30 pm) hours + Must be able to work weekends.

* Must be available to work an AM shift for the first 2-3 weeks for training

Essential Responsibilities and Duties:

• Assesses research participants' current psychosocial needs and identifies the case management needs.
• Observes and reports personality and/or behavior changes in subjects to the charge person or charge nurse.
• Interacts closely with clients to assist them in problem solving and to de-escalate subjects who become upset or belligerent.
• Communicates appropriately with subjects while assisting them with ADL’s, supplying them with cigarette breaks as allowed in the protocol.
• Provides the subjects with meals and snacks as allowed in the study, ensuring subjects adhere to the protocol specific dietary and smoking restrictions.
• Assists the subjects with meal prep, meal ordering, meal choices, and delivers meals depending on location.
• Assists subjects with laundry and housekeeping tasks as needed.
• Assists with nightly room and equipment checks.
• Assists with dispensing medications (if properly certified) as instructed by MD or Medication Administration Record.
• Communicates with MD in person or over the phone to receive PRN or STAT medication changes as needed for subjects.
• Assists clients with discharge planning as needed.
• Sets key goals to be accomplished with the research participants during their inpatient stay by working with each client to identify and prioritize needs and assisting with needs as relevant.
• Assists with completing discharge summaries for client discharging from the CRU (Clinical Research Unit). Ensures all information, medications, follow-up appointments are accurate, and informs treatment providers, care providers, family, referral sources of discharge.
• Coordinates transportation for discharge, appointments off unit (visit to SSI office, interview for housing), doctor appointments and ensures all calendars are updated with necessary information.
• Assists clients with other miscellaneous needs while on the unit (paying rent, paying bills, checking in with probation officers, purchasing items to maintain ADLs, obtaining clothes from shelters etc.).
• Coordinates, supervises and documents family meetings, case manager visits to the CRU.
• Assists with completion of applications for healthcare coverage, social security and food stamps.
• Develops relationships with the representatives in other agencies to support research participants in attaining services such as housing, additional mental health care, medication, medical resources, financial assistance, legal advocacy, or other as needed.
• Develops and manages weekly groups with inpatient clients focusing on psychosocial needs.
• Updates database upon discharge from CRU and/or study termination to ensure all information about subject (i.e disposition, medication, insurance, etc) is accurate and current.
• Supports and ensures strictest adherence to best practices, FDA Code of Federal Regulations, ICH (International Conference on Harmonization), GCP (Good Clinical Practices), CenExel standard operating procedures, site working Practices, protocol, and company guidelines and policies.
• Assumes other duties and responsibilities as assigned. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive.

Education/Experience/Skills:

• Must be able to effectively communicate verbally and in writing.
• Must be a high school graduate or have a GED equivalency.
• 6+ months of experience in the healthcare field (Required)
• Strong team/consensus-building skills.
• Ability to effectively resolve conflict and cope with crisis situations.
• Ability to maintain appropriate and professional boundaries with clients and staff.
• Ability to multitask, have meticulous attention for detail, strong organizational and interpersonal skills, ability to demonstrate knowledge and skill in techniques of good clinical judgment, be a team player and be willing to work a flexible schedule.

Working Conditions

• Indoor, Clinic environment.
• Essential physical requirements include sitting, typing, standing, and walking.
• Lightly active position, occasional lifting of up to 20 pounds.
• Reporting to work, as scheduled, is essential.

CenExel Clinical Research is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or status.

Travel Required

No .

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.