Patient Care Technician I

Clear Connect Imaging; Arlington (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Company Matched 401k Plan

Employee Stock Ownership Plan

Paid Time Off + Paid Holidays

Employee Assistance Program

Job summary

Envision Imaging of South Arlington is seeking a full-time Patient Care Technician I to support radiology teams and ensure a smooth patient experience from check-in through exam prep.

The role includes clinical screening for XRAY, Mammography, and Bone Density, assisting patients, coordinating orders and priors, and communicating changes to patients and providers. Strong teamwork and attention to detail are required.

Qualifications

• Minimum 1+ year of administrative experience in healthcare, radiology preferred.
• Detail oriented, self-motivated, problem solver and team player.
• Ability to excel in a very fast-paced team environment.
• Ability to consistently exceed company and customer expectations.

Responsibilities

• Performs detailed clinical screening of XRAY, Mammography and Bone Density patients.
• Assists patients with valuables and changing into exam attire.
• Prepares room and non-sterile trays for technologists/radiologists.
• Follows safety procedures in all security zones of the Center.
• Supports technologists in prepping patients and escorting them as needed.
• Manages priors: receiving, validating and importing prior studies.
• Prepares images and paperwork for interpretation and sends via PACS.
• Contacts referring offices to obtain/clarify updated orders.
• Collaborates with Scheduling Coordinator on exam/prep changes.
• Other duties as assigned; accommodations for disabilities as needed.

Skills

Detail oriented

Problem solver

Team player

Fast-paced environment

Exceed expectations

Education

High School diploma or GED

Active CPR certification

Phlebotomy or Medical Assistant training desired

Job description

Envision Imaging of South Arlington is looking for a Full Time Patient Care Technician I to join our team!

Monday - Friday 8:30AM - 5:30PM | Position Pay Range: $17.80 - $21.45

Summary/Objective:

The Patient Care Technician I (PCT I) is a role dedicated to ensuring the patient has an exceptional patient care experience while in our center by meeting all patient needs. The PCT I will assist the technologist through smooth patient transitions and continuously engaging with the patient on exam expectations and wait times. The PCT I will assist the patient with any incomplete clinical pre-screening forms or consents and conduct the clinical history interview in preparation for the technologist's final review. The position will perform clinical screening for XRAY, Mammography, and Bone Density exam patients for technologist review. In addition, the PCT I will contact the referring provider office to obtain updated orders, clarify orders, and determine when a new order is required. The PCT I must ensure patients are notified when prep/exam details have changed prior to the exam's scheduled date. The PCT I is responsible for requesting and validating the patient's prior reports and images, and ensuring the clinical review has been conducted in a timely manner, prior to the patient's exam. Miscellaneous duties include: stocking the changing rooms, tech supplies etc.

Essential Functions

1. Performs detailed clinical screening of XRAY, Mammography, and Bone Density patients for technologist review. Informs technologist of any contraindicated responses that could interfere with patient safety.

2. Assists patients with securing valuables and changing into proper attire for the examination.

3. Prepares room and non-sterile trays as needed to assist technologists/radiologist.

4. Ensures safety procedures are followed at all times in all security zones of the Center.

5. Supports the technologists in preparing patients for the exam, helping patients on and off the imaging table, and escorting them back to the lobby or suitable waiting area.

6. Assists with the Priors Management Grid (receiving and validating priors). Obtains, imports, and validates prior outside studies.

7. Prepares images and paperwork to be sent for interpretation. Sends images through the PACS system to the appropriate location as needed.

8. Contacts referring provider office to obtain updated order and to clarify orders when needed.

9. Collaborates with the Patient Scheduling Coordinator when there is a change in exam/prep for the scheduled patient.

10. Other duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

2. Customer/Client Focus.

3. Ethical Conduct.

4. Time Management.

5. Flexibility.

6. Technical Capacity.

Supervisory Responsibilities

This position has no supervision responsibilities.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to talk and hear.

Travel

No travel is expected for this position.

Job Qualifications

Minimum Qualifications/Experience:

• One plus year of administrative experience in a healthcare environment - radiology preferred
• Detail oriented, self-motivated, a problem solver and a team player
• Ability to excel in a very fast-pace team environment
• Ability to continuously "exceed" company and customer expectation

Education/Certifications:

• Minimum of High School diploma or equivalent (GED) - continuing education preferred
• Active CPR certification
• Phlebotomy and/or Medical Assistant training is desired.

Additional Eligibility Qualifications

None required for this position.

Compliance

Adheres to Envision's Code of Conduct and Compliance Policies and attends annual Compliance training as set forth by the Company.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Other duties maybe assigned as needed by supervision.

Company Benefits

Below is a list of benefits that are offered to employees, once eligibility is met.

• Company Matched 401k Plan
• Employee Stock Ownership Plan
• Paid Time Off + Paid Holidays
• Employee Assistance Program

OSHA Exposure Rating: 2

It is reasonably anticipated SOME employees in this job classification will have occupationalexposure to blood and other potentially infectious body fluids.

Envision Radiology is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by application federal, state or local law