Patient Care Technician - Full Time

White Rock Medical Center; Dallas (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off & 5 Company Holidays + 2

Employer-paid life insurance

Voluntary benefits: STD, LTD

Employee programs and events

Job summary

White Rock Medical Center is seeking compassionate Patient Care Technicians to join our team in Dallas, TX. You will provide direct and indirect patient care under RN/LVN guidance, perform hygiene tasks, document care in the EMR, and support telemetry and routine clinical duties.

We offer competitive pay and benefits, PTO with holidays, life insurance, and voluntary options (STD/LTD). Join a patient-focused environment dedicated to quality care.

Qualifications

• Prior experience as Patient Care Technician is preferred.
• Ability to read, write, and comprehend medical terminology.
• Computer skills for EMR and documentation.

Responsibilities

• Reports any change in patient condition to RN or Shift Manager.
• Provides hygiene care and documents care in EMR.
• Assists patients with meals and documents dietary intake in EMR.
• Responds promptly to call lights and patient requests.
• Implements fall prevention measures and maintains bed safety.
• Prepares rooms for admissions with oxygen and suction setup.
• Records vital signs, O2 sats, blood sugars, and intake/output.
• Operates equipment safely and reports malfunctions.
• Assists telemetry by placing electrodes and monitoring as needed.

Skills

Patient Care

Computer Skills

Medical terminology

Education

High School Diploma

BLS (AHA/ARC) certification

CNA license preferred

Job description

White Rock Medical Center is a community-based hospital located near the historic White Rock Lake community, that serves the Dallas, Garland, Mesquite and surrounding areas. We specialize in a wide range of services including comprehensive medical/surgical care, bariatric, cardiology, outpatient and emergency medicine.

Our mission is to deliver exceptional healthcare with compassion and excellence.

White Rock Medical Center is seeking compassionate, care-minded individuals to join our company and make a difference. As a member of the White Rock Medical Center team, you can advance your skills while working in a supportive and patient focused environment.

Why join White Rock Medical Center?

• Competitive salary and benefits
• Employee programs and events.
• Paid Time Off and 5 Company Holidays with 2 Floating Holidays
• Employer paid life insurance.
• Additional voluntary benefits such as STD, LTD, etc.

Job Summary: Under the guidance of a RN and LVN, the Patient Care Tech provides direct and indirect patient care duties.

Essential Functions:

• Reports any change in physical condition or behavior of patient to RN or Shift Manager.
• Provides hygiene care to assigned patients and documents care in EMR.
• Assists patients in ordering meals, feeding patient if necessary, removing tray from room and accurately documents dietary intake in EMR.
• Anticipates patients' needs and answers call lights in a timely manner.
• Carries out fall prevention interventions for patients at risk; Keeps bed in low position, siderails up, bed alarm activated; responds quickly when alarm sounds.
• Prepares patient room for receiving an admission, including presence of O2 and suction set-ups.
• Follows Valuables procedure.
• Accurately obtains and records in ERM vital signs, O2 sats, blood sugars, daily weights, and intake/output on assigned patients.
• Collects and accurately labels specimens and transports specimen to proper area in the lab.
• Operates equipment safely and reports malfunctions.
• Runs controls on glucometer; makes sure control bottles are dated accurately.
• Adheres to infection control policies.
• Makes sure Redi-bath temperature is recorded daily.
• Uses proper body mechanics when transferring patient from bed/chair and uses lift equipment when required.
• For Telemetry patients properly places electrodes and monitor on patient; brings monitor back to tele room when patient is discharged.

Behavioral Standards

Treats everyone as their customer; utilizes scripting and other tools to ensure consistency in customer service; Expresses recognition and shows appreciation to others; fully utilizes AIDET principles; responds quickly to handle requests, complaints, and questions; displays a positive attitude.

Communication/Knowledge:

Wears nametag properly; follows dress code policy; answers phone correctly and promptly; is prepared for meetings; meets deadlines; does not participate in gossip; acts ethically and treats others with respect; respects customer's and co-worker's time; establishes and maintains effective relationships with customers and co-workers.

Collaboration/Teamwork:

Attends staff meetings; follows HIPAA guidelines; follows patient rights policy; complies with the compliance program; demonstrates knowledge of role in a disaster; demonstrates knowledge of fire and fire drill procedures; working knowledge of hospital emergency codes; always utilizes standard precautions in the clinical setting; safely manages the environment of care by demonstrating a working knowledge of the requirements of the: Life Safety program, Utilities Management program, Hazardous Materials program, Emergency Preparedness program, Safety Management program, Medical Equipment Management program, Security Management program.

Requirements

Experience:

• Prior Experience as Patient Care Technician.
• Computer Skills.
• Ability to read, write, and comprehend medical terminology.

Education:

High School Diploma or equivalent is required.

Licensure/Certifications

BLS from AHA or ARC. Certified Nursing Assistant license from the Texas Nurse Aide Registry or EMT certification or CMA certification preferred.