Patient Care Technician - Cross-Sectional Radiology

Michigan Medicine; Ann Arbor (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

The Cross-Sectional Radiology Patient Care Tech Associate at Michigan Medicine supports pre-, intra-, and post-procedural care for CSIR patients. You will assist with requisitions, patient prep, room setup, specimen handling, and coordination with radiology and nursing staff.

Daily duties include reviewing patient information in MiChart, scheduling procedures, loading ultrasound images, ensuring biohazard handling, maintaining equipment, and supporting the team to deliver safe, efficient care in

Qualifications

• BLS certification required; if not certified, must obtain within 6 months of hire.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Attention to detail and accuracy in all tasks.
• Proficiency with standard office equipment and computer systems.
• Knowledge of medical terminology.
• Ability to work in a fast-paced environment.

Responsibilities

• Obtain and review procedure requisitions and present to PA/physician.
• Review patient information in MiChart including lab data, meds, and allergies.
• Schedule radiology procedures in MiChart and Outlook; prepare specimens for transport.
• Monitor MiChart for relevant imaging reports and print when needed.
• Coordinate cases requiring anesthesia and arrange inpatient transport as needed.
• Prepare patients, assist in room setup, and complete pre-procedure information forms.

Skills

BLS certification

Strong organizational skills

Excellent communication

Attention to detail

Proficiency with office equipment

Medical terminology knowledge

Ability to multitask

Fast-paced environment

Education

High school diploma

Job description

Job Summary

The Cross-Sectional Radiology Patient Care Tech Associate is an integral asset of pre/intra/post procedural care of CSIR patients. The role involves managing a variety of tasks related to medical procedures, ensuring seamless coordination and the highest level of patient care. The PCTA plays a crucial role in handling requisitions, patient and room preparation, maintaining supplies, and supporting medical personnel during procedures.

Responsibilities

Essential

• Requisition Management: Obtain procedure requisitions, extract all pertinent information, and present it to the Physician Assistant (PA) or physician for review.
• Patient Information Review: Check MiChart for patient lab data, medical history, medications (including blood thinners), and allergies. Relay abnormal results to the PA or physician.
• Appointment Scheduling: Schedule radiology procedure appointments in MiChart and Outlook, including entering information for specimens to be sent.
• Imaging Check: Monitor MiChart for pertinent imaging on patients (e.g., IR, CT scans, MRIs, ultrasounds) and print relevant reports.
• Anesthesia Coordination: Schedule cases requiring general anesthesia when necessary.
• Inpatient Support: For inpatients, coordinate transportation, manage blood thinners, and obtain consent with the floor nurse or SWAT team.
• Patient Preparation: Prepare patients for procedures, including assisting them into the room and completing pre-procedure patient information forms (consent, billing, and discharge instructions).
• Lab Review: Recheck updated lab results before bringing the patient into the procedure room.
• Room Set-Up: Set up the room and procedure trays as directed.
• Specimen Handling: Assist with specimen preparation for Pathology and maintain inventory on the procedure cart daily.
• Procedure Assistance: Assist medical personnel during procedures and log all necessary information on control sheets.
• Ultrasound Support: Load images for volume navigation into ultrasound machines for procedural scanning.
• Post-Procedure Clean-Up: Ensure proper post-procedure clean-up. Complete exam and bill for all billable supplies & procedures.
• Biohazard Handling: Manage biohazard specimens following compliance procedures and transport specimens to the appropriate department for testing.
• Billing: Complete the examination and billing for all billable supplies and procedures.
• Supply Management: Maintain stock in all procedure rooms and order supplies as needed.
• Equipment Maintenance: Perform daily maintenance checks of the resuscitation board and oxygen supplies.
• Certification Compliance: Maintain University of Michigan (U of M) mandatory requirements and Basic Life Support (BLS) certification.
• Patient Triage: Triage patient calls as needed

Required Qualifications

• High school diploma
• BLS certification is a requirement of this role. If not certified, candidates must be BLS certified within 6 months of hire.
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Attention to detail and accuracy
• Proficiency with office equipment and computer systems
• Knowledge of medical terminology
• Ability to work in a fast-paced environment

Desired Qualifications

• 2 years patient care experience
• Prior experience with MiChart
• Basic anatomy knowledge

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Work Schedule

Day Shift: Monday - Friday

Work Locations

UH

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the Service Employees International Union (SEIU), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.