Patient Care Technician - Cardiac Surgery ICU - FT

CP01 Carilion Medical Center; Roanoke (VA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Pension plan

Paid time off

Onsite fitness

Job summary

Carilion Clinic in Roanoke, VA is seeking a Patient Care Technician for the Cardiac Surgery ICU. The role involves providing essential nursing care, monitoring vitals, assisting with activities of daily living, and supporting patient flow within a high-acuity unit. This full-time night shift includes every other weekend and rotating holidays.

Applicants should have a high school diploma or equivalent; CNA strongly preferred. AHA BLS-HCP certification must be achieved within six months of hire.

Qualifications

• Education: High school diploma or equivalent required.
• Experience: Previous direct patient care experience preferred.
• Licensure/Certification: Certified Nursing Assistant (CNA) preferred; required in some facilities.
• Life Support: AHA BLS-HCP certification within 6 months of hire.

Responsibilities

• Provide basic nursing care and assist patients with activities of daily living.
• Document and report patient observations to licensed staff.
• Assist with patient transport, supplies, and equipment.
• Support registration, scheduling, and coordination of patient flow and admission/discharge processes.

Skills

Communication skills

Interpersonal skills

Teamwork

Orientation/compliance

Education

High school diploma or equivalent

Job description

Employment Status: Full time Shift: Night (United States of America) Facility: 1906 Belleview Ave SE - Roanoke Requisition Number: R161950

Patient Care Technician - Cardiac Surgery ICU - FT (Open)

How You’ll Help Transform Healthcare:

As a part of the patient care team, you'll experience an environment defined by a deep commitment to your personal well-being and professional development. This is a great opportunity start your health care career journey, within a setting renowned for clinical excellence. You will provide nursing care that includes taking the patient's blood pressure, checking their oxygen levels and temperature, as well as assisting patients of all sexes and genders with bathing, meals, toileting, ambulation, and other basic needs. The Patient Care Tech/Nursing Assistant role can include one-on-one care of patients on suicide or safety precautions. 11 bed ICU specializes in the care of the CVI cardiothoracic surgery patients. They are the only unit for ECMO and are the alternate unit for medical Cardiology patients and alternate unit for 6MICU.

This position is full time, working the night shift with every other weekend and rotating holidays. A $7,500 sign-on bonus is available when external candidate meets applicable guidelines.

Responsibilities

• As part of the health care team, the Patient Care Technician performs basic clerical and technical clinical services relating to the care, cleanliness, safety, and comfort for patients of all ages.
• Provides quality service through a team oriented, collaborative approach to patient care.
• Provides basic nursing care and performs advanced technical skills for specified age groups according to established standards.
• Assists patients with activities of daily living.
• Appropriately documents and reports patient observations to licensed staff.
• Transports patients, supplies, specimens, equipment, etc. within the facility.
• Contributes to Carilion Clinic’s performance improvement activities.
• Actively participates in obtaining desired service line/departmental outcomes.
• Exhibits competent knowledge of EMR and assists with chart audits.
• Participates in unit quality surveillance activities.
• Actively participate in unit shared governance and/or organization councils/committees.
• May lead unit huddle; participate in IDR's (unit based interdepartmental patient rounds).
• Provides support for department/unit staff scheduling, including covering lunch assignments.
• Reviews medical record for outstanding orders and notifies nurse of stat orders and medication changes.
• Orders department/unit supplies and equipment and stocks/organizes supplies.
• Assists with customer service in way-finding, answering phones, making meaningful connections with patient and visitors.
• Processes equipment between patients as needed (cleans unit based equipment and gathers supplies needed to operate equipment).
• Operates and maintains general office equipment.
• Follows procedures for timely equipment repairs.
• Leads streamlined, timely and comprehensive admission, transfer, and discharge processes keeping the patient experience as the top focus.
• Assists in coordination of patient flow into/out of area using department/unit specific software and Intranet.
• Is aware of unit outcomes and metrics and promotes process improvement initiatives that add value to our outcomes and/or organizational mission.
• Welcomes and assists patients and visitors; assists with registration.
• Serves as "face" of the unit; role models service excellence behaviors at all times.
• Demonstrates excellent telephone etiquette and interpersonal skills when answering phones and interacting with patients, visitors, physicians, and other health professionals.
• Receives and screens incoming calls via telephone and patient call system. Routes calls to appropriate individuals and takes messages accurately.
• Monitors cleanliness of the waiting and break rooms, and performs safety/environmental rounds on unit and with multidisciplinary team members.
• Participates in the sitter process (if competencies appropriate).
• Assists with maintaining regulatory compliance. (refrigerator, glucose meters, equipment room storage, assisting with code cart checks as assigned etc.)
• May be responsible for phlebotomy (competency appropriate).
• May conduct nonsterile wound care dressings (competency appropriate).
• May replace and remove saline locks (competency appropriate).
• May do colostomy bag changes (competency appropriate).

Job Scope

May be required to support multiple nursing units. Interacts with unit staff, patients, physicians, families, visitors, management, ancillary departments, and the general public. Maintains patient, staff and customer confidentiality. If assigned to perform patient care tasks, must demonstrate knowledge of the principles of growth and development through the life span, possess the ability to recognize and report data reflective of the patient’s status, interpret the appropriate information needed to identify each patient’s requirements relative to his or her age and specific needs, and provide the care needed as described in departmental policies and procedures. May be required to sit with patients on suicide precautions or confusion. Ability to perform responsibilites in a fast-paced environment, requiring use of prioritization and time mangement skills. May be exposed to infectious diseases, biohazardous and hazardous materials, including regulated medical wastes, and combative patients. Prolonged periods of sitting, visualizing computer screen and using keyboard may be necessary. May be required to work at multiple Carilion facilities.

Organizational Responsibility

Functions as a key member of the health care team and performs tasks as delegated by licensed staff.

Communication

Interacts with unit staff, patients, physicians, families, visitors, management, ancillary departments, and the general public.

Confidentiality

Maintains patient, staff and customer confidentiality.

Financial Responsibility

Suggests cost containment initiatives in immediate work unit/department.

Judgment

High probability that errors in work are detected.

Physical Demands / Hazards

May be exposed to infectious diseases, biohazardous materials and combative patients. Physical requirements include lifting, prolonged periods of standing, bending, pushing, pulling, reaching, and walking.

Job Responsibilities

Work is performed in patient care environment and is often fast-paced, requiring use of prioritization skills.

Compliance

Follows set guidelines and procedures in the execution of daily tasks. Work is reviewed by others to ensure compliance goals are met.

Age-specific Responsibilities

Demonstrates knowledge of the principles of life span growth and development. Observes and documents data reflective of the patients’ status, interprets the appropriate information needed to identify each patient’s requirements relative to his or her age and specific needs, and provides the care needed as described in departmental policies and procedures.

Orientation

Successful candidate MUST BE able to attend required orientation classes during daytime hours, Monday through Friday, from 8 am to 5 pm for the first 2 weeks. These classes are mandatory!

Additional Information

If you want to learn more about being a Patient Care Tech/Nursing Assistant at Carilion or hear testimonials from current Nursing Assistants, please watch this VIDEO.

What We Require

• Education: High school diploma or equivalent education required.
• Experience: Previous experience in direct patient care preferred.
• Licensure, certification, and/or registration: Certified Nursing Assistant preferred. If employee is working in a critical access facility, a Certified Nursing Assistant is required.
• Life Support: AHA BLS-HCP required within 6 months of hire.
• Other Minimum Qualifications: Effective interpersonal, communication, and teamwork skills required. Must successfully complete orientation and competency validation for position.

Compensation Range: $17.39 - $24.35 Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status.

Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Benefits, Pay and Well-being at Carilion Clinic

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That’s why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away. When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself.

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Personify Health
• Discounts on childcare
• Continued education and training
• In our workplace, we're devoted to the success of our employees. No matter where you are in your career, we will help you continue to learn, grow, and share your knowledge with others.

Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. Join an organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, fully dedicated, and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, and multi-specialty physician practices spanning southwestern Virginia.

Join us and begin your career in a place where every day is a new adventure of creating the future of health care.