PATIENT CARE TECHNICIAN - 9 South PCU

CP01 Carilion Medical Center; Roanoke (VA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Comprehensive benefits package

Employer funded Pension Plan

Paid Time Off

Onsite fitness facilities

Discounts on wellness programs

Continued education and training

Job summary

Carilion Clinic in Roanoke, VA is hiring a Patient Care Technician for 9 South PCU. The role provides basic nursing care, assists with daily living activities, and supports patient flow and safety.

Must complete orientation; daytime classes 8 am–5 pm for first 2 weeks are mandatory. The organization emphasizes service, teamwork, and compassionate patient care.

Qualifications

• Education: High School Diploma or GED required.
• Experience: None.
• Licensure/Certification: A CNA may be required in a critical access facility.
• Other Qualifications: Effective interpersonal, communication, and teamwork skills.
• Orientation: Must successfully complete orientation and competency validation.

Responsibilities

• Performs basic nursing care and technical skills for patients.
• Assists patients with activities of daily living.
• Transports patients, supplies, and equipment within the facility.
• Documents or reports patient observations to licensed staff.
• Leads admission, transfer, and discharge processes to keep patient experience top of mind.
• Maintains unit cleanliness and safety; supports department operations.

Skills

Interpersonal skills

Communication skills

Teamwork

Education

High School Diploma or GED

Job description

Employment Status: Full time Shift: Day (United States of America) Facility: 1906 Belleview Ave SE - Roanoke Requisition Number: R162514

PATIENT CARE TECHNICIAN - 9 South PCU (Open)

How You’ll Help Transform Healthcare:

• The Patient Care Technician performs basic clerical and technical clinical services relating to the care, cleanliness, safety, and comfort for patients.
• Provides quality service through a team oriented, collaborative approach to patient care.
• Successful candidate MUST BE able to attend required orientation classes during daytime hours, Monday through Friday, from 8 am to 5 pm for the first 2 weeks.
• These classes are mandatory!
• If you want to learn more about being a Patient Care Tech/Nursing Assistant at Carilion or hear testimonials from current Nursing Assistants, please watch this VIDEO.
• A $7,500 sign-on bonus is available when external candidate meets applicable guidelines.
• The Patient Care Technician Provides basic nursing care and performs technical skills for specified age groups according to established standards.
• Assists patients with activities of daily living.
• Documents and reports patient observations to licensed staff.
• Transports patients, supplies, specimens, equipment, etc. within the facility.
• Contributes to Carilion Clinic's performance improvement activities.
• Actively participates in obtaining desired service line/departmental outcomes.
• Assists with chart audits.
• Participates in unit quality activities.
• Actively participates in unit activities and/or organization councils/committees.
• May lead unit huddle; participate in IDR's (unit based interdepartmental patient rounds) Provides support for department/unit staff scheduling, including covering lunch assignments.
• Reviews medical record for outstanding orders and notifies nurse of stat orders and medication changes.
• Orders department/unit supplies and equipment and stocks/organizes supplies.
• Assists with wayfinding, answering phones, making meaningful connections with patient and visitors.
• Processes equipment between patients as needed (cleans unit-based equipment and gathers supplies needed to operate equipment).
• Operates and maintains general office equipment.
• Leads streamlined, timely and comprehensive admission, transfer, and discharge processes keeping the patient experience as the top focus.
• Assists in coordination of patient flow into/out of area using department/unit specific software and Intranet.
• Is aware of unit outcomes and metrics and promotes process improvement initiatives that add value to our outcomes and/or organizational mission.
• Welcomes and assists patients and visitors; assists with registration.
• Serves as “face” of the unit; role models service excellence behaviors at all times.
• Answers phones and interacts with patients, visitors, physicians, and other health professionals.
• Receives and screens incoming calls via telephone and patient call system.
• Routes calls to appropriate individuals and takes messages accurately.
• Monitors cleanliness of the waiting and break rooms, and performs safety/environmental rounds on unit and with multidisciplinary team members.
• Participates in the sitter process (if competencies appropriate).
• Assists with maintaining regulatory compliance. (refrigerator, glucose meters, equipment room storage, assisting with code cart checks as assigned etc
• May be responsible for phlebotomy (competency appropriate).
• May conduct nonsterile wound care dressings (competency appropriate).
• May replace and remove saline locks (competency appropriate).
• May do colostomy bag changes (competency appropriate).

What We Require:

• Education: High School Diploma or GED required.
• Experience: None.
• Licensure, Certification, and/or Registration: If employee is working in a critical access facility, a Certified Nursing Assistant is required.
• Other Minimum Qualifications: Effective interpersonal, communication, and teamwork skills required.
• Must successfully complete orientation and competency validation for position.

Compensation Range: $17.39 - $24.35 Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace.

Benefits, Pay and Well-being at Carilion Clinic

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That’s why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away. When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself.

Below are benefits available to you when you join Carilion:

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Personify Health
• Discounts on childcare
• Continued education and training

In our workplace, we're devoted to the success of our employees. No matter where you are in your career, we will help you continue to learn, grow, and share your knowledge with others.

Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. Join an organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, fully dedicated, and forever curious. Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, and multi-specialty physician practices spanning southwestern Virginia.

Join us and begin your career in a place where every day is a new adventure of creating the future of health care.