Patient Care Technician - 8 PCU CST - FLEX

Carilion Clinic; Roanoke (VA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

Pension plan

Paid time off

Onsite fitness facilities

Health & wellness app access

Childcare discounts

Continued education & training

Job summary

Carilion Clinic is seeking a Patient Care Technician for a FLEX role in a 20-bed telemetry PCU focused on cardiothoracic and vascular post-operative care. The position involves basic nursing care, patient transport, and support for department operations.

The role emphasizes teamwork and excellent patient experience, with shifting schedules and on-site responsibilities at the Roanoke facility. Education requires a high school diploma or GED, no prior experience is necessary, and CNA certification

Qualifications

• High School Diploma or GED required.
• Orientation and competency validation required.
• No prior experience required.

Responsibilities

• Provide basic nursing care and assist with activities of daily living.
• Document and report patient observations to licensed staff.
• Transport patients, supplies, and equipment within the facility.
• Assist with admissions, transfers, and discharges to support patient flow.
• Answer phones, greet patients, and support registration and scheduling.
• Maintain unit cleanliness and participate in quality improvement activities.

Skills

Interpersonal skills

Communication

Teamwork

Education

High School Diploma or GED

Job description

Employment Status:

Variable / Flex

Shift:

Any Day, Any Shift (United States of America)

Facility:

1906 Belleview Ave SE - Roanoke

Requisition Number:

R162238 Patient Care Technician - 8 PCU CST - FLEX (Open)

How You’ll Help Transform Healthcare:

The Patient Care Technician performs basic clerical and technical clinical services relating to the care, cleanliness, safety, and comfort for patients. Provides quality service through a team oriented, collaborative approach to patient care.

This 20 bed telemetry PCU specializes in the care of cardiothoracic and vascular surgery and disease conditions, with emphasis on post operative patients.

This position is FLEX, working any day/any shift

The Patient Care Technician

• Provides basic nursing care and performs technical skills for specified age groups according to established standards. Assists patients with activities of daily living.
• Documents and reports patient observations to licensed staff.
• Transports patients, supplies, specimens, equipment, etc. within the facility.
• Contributes to Carilion Clinic's performance improvement activities. Actively participates in obtaining desired service line/departmental outcomes.
• Assists with chart audits.
• Participates in unit quality activities.
• Actively participates in unit activities and/or organization councils/committees.
• May lead unit huddle; participate in IDR's (unit based interdepartmental patient rounds)
• Provides support for department/unit staff scheduling, including covering lunch assignments.
• Reviews medical record for outstanding orders and notifies nurse of stat orders and medication changes.
• Orders department/unit supplies and equipment and stocks/organizes supplies.
• Assists with wayfinding, answering phones, making meaningful connections with patient and visitors.
• Processes equipment between patients as needed (cleans unit-based equipment and gathers supplies needed to operate equipment).
• Operates and maintains general office equipment.
• Leads streamlined, timely and comprehensive admission, transfer, and discharge processes keeping the patient experience as the top focus.
• Assists in coordination of patient flow into/out of area using department/unit specific software and Intranet. Is aware of unit outcomes and metrics and promotes process improvement initiatives that add value to our outcomes and/or organizational mission.
• Welcomes and assists patients and visitors; assists with registration. Serves as "face" of the unit; role models service excellence behaviors at all times.
• Answers phones and interacts with patients, visitors, physicians, and other health professionals. Receives and screens incoming calls via telephone and patient call system. Routes calls to appropriate individuals and takes messages accurately
• Monitors cleanliness of the waiting and break rooms, and performs safety/environmental rounds on unit and with multidisciplinary team members
• Participates in the sitter process (if competencies appropriate).
• Assists with maintaining regulatory compliance. (refrigerator, glucose meters, equipment room storage, assisting with code cart checks as assigned etc
• May be responsible for phlebotomy (competency appropriate)
• May conduct nonsterile wound care dressings (competency appropriate)
• May replace and remove saline locks (competency appropriate)
• May do colostomy bag changes (competency appropriate).

What We Require:

Education: High School Diploma or GED required.

Experience: None.

Licensure, Certification, and/or Registration: If employee is working in a critical access facility, a Certified Nursing Assistant is required.

Other Minimum Qualifications: Effective interpersonal, communication, and teamwork skills required. Must successfully complete orientation and competency validation for position.

This job description is intended to be a representative summary of the major responsibilities and accountabilities performed by incumbents in this role. Incumbents may be required to perform job-related tasks other than those specifically presented in this description.

Compensation Range:

$17.39 - $24.35

Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

Recruiter:

SARAH BOSWELL

Recruiter Email:

[e-mail]

For more information, contact the HR Service Center at 1-800-599-2537.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Benefits, Pay and Well-beingat Carilion Clinic

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away.

When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself.Below are benefits available to you when you join Carilion:

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Personify Health
• Discounts on childcare
• Continued education and training