PATIENT CARE TECHNICIAN - 12 West - FT

Carilion Clinic; Roanoke (VA); Hybrid; USD 23,000 - 33,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Carilion Clinic is seeking a Patient Care Technician to provide basic nursing care and support to hospital patients in a 26-bed telemetry PCU. Responsibilities include assisting with daily living activities, patient transport, and maintaining a clean, safe environment.

The role supports admissions, transfers, discharges, and coordination with nursing staff. This position requires a high school diploma or GED, orientation and competency validation, and may require CNA certification in some

Qualifications

• Must have high school diploma or GED.
• Certified Nursing Assistant (CNA) preferred in certain facilities.
• Must complete orientation and competency validation.

Responsibilities

• Provide basic nursing care and assist with activities of daily living.
• Support admission, transfer and discharge processes.
• Assist with registration, scheduling, and patient flow using unit software.
• Transport patients and supplies and maintain clean, safe patient areas.
• Monitor and report patient observations to licensed staff.

Skills

Interpersonal skills

Communication

Teamwork

Education

High School Diploma or GED

Job description

# **How You’ll Help Transform Healthcare:**12 West – This 26-bed telemetry PCU specializes in the care and management of Hospitalist medicine patients including Stroke and Neurology patients. The Patient Care Technician performs basic clerical and technical clinical services relating to the care, cleanliness, safety, and comfort for patients. Provides quality service through a team oriented, collaborative approach to patient care.**Successful candidate MUST BE able to attend required orientation classes during daytime hours, Monday through Friday, from 8 am to 5 pm for the first 2 weeks. These classes are mandatory!****If you want to learn more about being a Patient Care Tech/Nursing Assistant at Carilion or hear testimonials from current Nursing Assistants, please watch this** **VIDEO****.****A $7,500 sign-on bonus is available when external candidate meets applicable guidelines.**The Patient Care Technician* Provides basic nursing care and performs technical skills for specified age groups according to established standards. Assists patients with activities of daily living.* Documents and reports patient observations to licensed staff.* Transports patients, supplies, specimens, equipment, etc. within the facility.* Contributes to Carilion Clinic's performance improvement activities. Actively participates in obtaining desired service line/departmental outcomes.* Assists with chart audits.* Participates in unit quality activities.* Actively participates in unit activities and/or organization councils/committees.* May lead unit huddle; participate in IDR's (unit based interdepartmental patient rounds)* Provides support for department/unit staff scheduling, including covering lunch assignments.* Reviews medical record for outstanding orders and notifies nurse of stat orders and medication changes.* Orders department/unit supplies and equipment and stocks/organizes supplies.* Assists with wayfinding, answering phones, making meaningful connections with patient and visitors.* Processes equipment between patients as needed (cleans unit-based equipment and gathers supplies needed to operate equipment).* Operates and maintains general office equipment.* Leads streamlined, timely and comprehensive admission, transfer, and discharge processes keeping the patient experience as the top focus.* Assists in coordination of patient flow into/out of area using department/unit specific software and Intranet. Is aware of unit outcomes and metrics and promotes process improvement initiatives that add value to our outcomes and/or organizational mission.* Welcomes and assists patients and visitors; assists with registration. Serves as “face” of the unit; role models service excellence behaviors at all times.* Answers phones and interacts with patients, visitors, physicians, and other health professionals. Receives and screens incoming calls via telephone and patient call system. Routes calls to appropriate individuals and takes messages accurately* Monitors cleanliness of the waiting and break rooms, and performs safety/environmental rounds on unit and with multidisciplinary team members* Participates in the sitter process (if competencies appropriate).* Assists with maintaining regulatory compliance. (refrigerator, glucose meters, equipment room storage, assisting with code cart checks as assigned etc* May be responsible for phlebotomy (competency appropriate)* May conduct nonsterile wound care dressings (competency appropriate)* May replace and remove saline locks (competency appropriate)* May do colostomy bag changes (competency appropriate).# **What We Require:****Education:** High School Diploma or GED required.**Experience:** None.**Licensure, Certification, and/or Registration:** If employee is working in a critical access facility, a Certified Nursing Assistant is required.**Other Minimum Qualifications:** Effective interpersonal, communication, and teamwork skills required. Must successfully complete orientation and competency validation for position.This job description is intended to be a representative summary of the major responsibilities and accountabilities performed by incumbents in this role. Incumbents may be required to perform job-related tasks other than those specifically presented in this description.**Compensation Range:**$17.39 - $24.35*Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.***Recruiter:**JAMIE RATLIFF**Recruiter Email:**[e-mail]**For more information, contact the HR Service Center at 1-800-599-2537.**Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.