Patient Care Technician - 10 MTN PCU - FT

Carilion Clinic; Roanoke (VA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Carilion Clinic in Roanoke, VA seeks a Patient Care Technician to perform basic clerical and clinical services, focusing on patient care, safety, and comfort. You will support daily operations in a telemetry unit, document observations, and assist with admissions, transfers, and discharges with emphasis on patient experience.

The role requires a High School Diploma or GED, strong interpersonal and teamwork skills, and orientation/competency validation.

Qualifications

• High School Diploma or GED is required.
• If employee is working in a critical access facility, a Certified Nursing Assistant is required.
• Effective interpersonal, communication, and teamwork skills are required.
• Must successfully complete orientation and competency validation for position.
• This description is representative of major responsibilities and may include additional tasks.

Responsibilities

• Provides basic nursing care and performs technical skills for specified age groups according to established standards.
• Documents and reports patient observations to licensed staff.
• Transports patients, supplies, specimens, equipment within the facility.
• Contributes to performance improvement activities and departmental outcomes.
• Assists with chart audits and unit quality activities.
• Participates in unit activities and may lead huddles or meetings.

Skills

Interpersonal skills

Communication

Teamwork

Education

High School Diploma or GED

Job description

How You'll Help Transform Healthcare

Patient Care Technician performs basic clerical and technical clinical services relating to the care, cleanliness, safety, and comfort for patients. Provides quality service through a team oriented, collaborative approach to patient care.

Requisition Number

R162215

Employment Status

Full time

Shift

Day/Evening (United States of America)

10 MTN PCU—this 20 bed telemetry PCU specialized in the care and management of all general and bariatric surgery patients. This unit houses the majority of Enhanced Recovery (ERAS) patients. They also serve as the alternate unit for neurotrauma surgery patients, hospitalist/medicine patients, and urology/other surgery patients.

This position is full time, working the day shift with every other weekend and rotating holidays.

Sign-on Bonus

A $7,500 sign-on bonus is available when external candidate meets applicable guidelines.

Responsibilities

• Provides basic nursing care and performs technical skills for specified age groups according to established standards. Assists patients with activities of daily living.
• Documents and reports patient observations to licensed staff.
• Transports patients, supplies, specimens, equipment, etc. within the facility.
• Contributes to Carilion Clinic's performance improvement activities. Actively participates in obtaining desired service line/departmental outcomes.
• Assists with chart audits.
• Participates in unit quality activities.
• Actively participates in unit activities and/or organization councils/committees.
• May lead unit huddle; participate in IDR's (unit based interdepartmental patient rounds)
• Provides support for department/unit staff scheduling, including covering lunch assignments.
• Reviews medical record for outstanding orders and notifies nurse of stat orders and medication changes.
• Orders department/unit supplies and equipment and stocks/organizes supplies.
• Assists with wayfinding, answering phones, making meaningful connections with patient and visitors.
• Processes equipment between patients as needed (cleans unit-based equipment and gathers supplies needed to operate equipment).
• Operates and maintains general office equipment.
• Leads streamlined, timely and comprehensive admission, transfer, and discharge processes keeping the patient experience as the top focus.
• Assists in coordination of patient flow into/out of area using department/unit specific software and Intranet. Is aware of unit outcomes and metrics and promotes process improvement initiatives that add value to our outcomes and/or organizational mission.
• Welcomes and assists patients and visitors; assists with registration. Serves as “face” of the unit; role models service excellence behaviors at all times.
• Answers phones and interacts with patients, visitors, physicians, and other health professionals. Receives and screens incoming calls via telephone and patient call system. Routes calls to appropriate individuals and takes messages accurately
• Monitors cleanliness of the waiting and break rooms, and performs safety/environmental rounds on unit and with multidisciplinary team members
• Participates in the sitter process (if competencies appropriate).
• Assists with maintaining regulatory compliance. (refrigerator, glucose meters, equipment room storage, assisting with code cart checks as assigned etc
• May be responsible for phlebotomy (competency appropriate)
• May conduct nonsterile wound care dressings (competency appropriate)
• May replace and remove saline locks (competency appropriate)
• May do colostomy bag changes (competency appropriate).

What We Require

Education

High School Diploma or GED required.

Experience

None.

Licensure, Certification, and/or Registration

If employee is working in a critical access facility, a Certified Nursing Assistant is required.

Other Minimum Qualifications

Effective interpersonal, communication, and teamwork skills required. Must successfully complete orientation and competency validation for position.

This job description is intended to be a representative summary of the major responsibilities and accountabilities performed by incumbents in this role. Incumbents may be required to perform job-related tasks other than those specifically presented in this description.

Referral Bonus Program Eligibility

Yes

Compensation Range

$17.39 - $24.35

Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

For more information, contact the HR Service Center at 1-800-599-2537.