Patient Care Technician

Saratoga Hospital; Town of Malta (NY); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Opportunities to grow within AlbanyMed

Supportive leadership

Team-focused culture

Job summary

Saratoga Hospital in Malta, NY is seeking a dedicated Patient Care Tech to join our urgent care team. You will support clinicians, perform patient care duties, and help maintain a safe, efficient unit in a dynamic emergency-focused environment.

This full-time role requires strong communication, fast-paced teamwork, and reliable clerical support. We offer opportunities within the Albany Med Health System and a commitment to staff development and patient-first care.

Qualifications

• A high school diploma or equivalent is required.
• Typing skills and strong communication are essential.
• Medical terminology knowledge is preferred.

Responsibilities

• Provide direct and indirect patient care under supervision.
• Perform routine clerical duties as part of the role.
• Assist with patient safety, comfort, and documentation.

Skills

Typing skills

Communication

Teamwork

Medical terminology

Education

High school diploma

Job description

Full-Time , Varied shifts , 9a-9:30p & 11a-11:30p combo

Location: 6 Medical Park Drive Malta, NY 12020

Employment Type: Full Time

Shift/Schedule: 9:00 am - 9:30 pm and 11:00 am - 11:30 pm

DDepartment: MMEC-Urgent Care

Salary Range: $18.80- $30.44 annually, based on experience and qualifications

About Saratoga Hospital

At Saratoga Hospital, we’re built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach—creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people.

About the Role

We’re looking for a dedicated Patient Care Tech to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you’ll be a vital part of our clinical staff, working under the supervision of a physician, physician’s assistant, nurse practitioner, and/or registered nurse. The patient care technician (PCT) performs a variety of technical functions which contribute to the safety, care and comfort of patients and their families. Responsible for providing direct and indirect patient care, performing technical skills and procedures, conducting routine clerical duties, and participating in maintaining a safe and healthy work environment.

What You’ll Do

Safety:

• Adheres to policies and procedures
• Performs equipment checks, and reports and removes broken equipment immediately from service
• Provides constant observation as directed by the registered nurse
• Participates in hourly patient rounding
• Responds to patient call lights promptly
• Adheres to infection control, safety, fire and disaster policies and procedures
• Provides care within the job duties and responsibilities
• Responds promptly to patient and family requests for assistance
• Obtains and records accurate vital signs including temperature, pulse, respiration and blood pressure and reports abnormal findings to RN immediately (include RN name in documentation).
• Obtains and records accurate height and weight on admission and periodically as ordered
• Applies cardiac and respiratory monitoring leads as directed
• Performs 12-Lead EKG and obtains rhythm strips as directed
• Performs bedside glucose monitoring in accordance with written policy and procedure and records and reports results
• Performs venipuncture to obtain blood specimens for laboratory analysis as directed
• Collects urine, stool and nasal specimens for analysis and culture as directed
• Correctly apply orthopedic devices
• Assists patient to bathroom as necessary, empties urinary drainage bags, and records intake and output as directed
• Reports observations to RN in a timely manner and escalates up the chain of command if warranted

Equipment Operation:

• Use of patient care equipment, such as but not limited to, sphygmomanometer, scales, pulse oximeter, telemetry equipment
• Use of patient care transport equipment such as, but not limited to, wheelchairs, Maxi lift, slide sheets, slide boards, and stretchers
• Operates pneumatic tube system
• Monitors unit supplies to ensure availability and prevent expiry

Customer Service

• Demonstrates tact, diplomacy and sensitivity when interacting with patients, visitors, and co-workers
• Respects patient privacy, maintains confidentiality and displays non-judgmental behavior
• Participates in and utilizes appropriate intra- and interdepartmental communication systems
• Verbal communication is clear, concise, and relevant
• Maintains open lines of communication with peers and other members of the healthcare team
• Communicates patient/family needs to the appropriate personnel
• Answers phones with proper phone etiquette and communicates effectively with patients, families, and colleagues
• Coordinates all patient movement on and off the unit in collaboration with the clinicians and nurses
• Documents data in accordance with department policy and procedure

Ownership:

• Accepts constructive feedback from co-workers and management and responds by changing behavior or performance if appropriate
• Supports and accepts hospital policies, decisions, and changes
• Participates in unit activities and meetings
• Reads department communication updates on a timely basis
• Completes all mandatory hospital and unit-based competencies/in-services within the required timeframes

What You Bring

• A high school diploma or equivalent is required
• Previous emergency department, nursing school student, EMT and/or equivalent experience preferred
• Prior medical office experience beneficial
• Must possess above-average typing skills and the ability to use information systems
• Medical terminology preferred
• Strong communication and teamwork skills
• Commitment to providing patient-first, high-quality service
• Comfort working in a fast-paced, collaborative environment

Why Saratoga Hospital

• A caring, community-focused culture rooted in teamwork and trust
• Supportive leadership that invests in your development and well-being
• Opportunities to grow within the Albany Med Health System

We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you’re passionate about healthcare and community service—even if you don’t meet every qualification listed,we’d still love to hear from you.