Patient Care Technician

1024 Lehigh Valley Hospital - Schuylkill; Pennsylvania; On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Great Place to Work

Culture of trust

Core values: Compassion, Integrity,CO

Job summary

Lehigh Valley Health Network (LVHN) is seeking a Patient Care Technician to perform direct and indirect patient care under the supervision of licensed clinicians in a hospital setting. The role involves assisting with telehealth encounters and collaborating with the care team to meet patient needs.

The position emphasizes patient-centered care, safety, and teamwork across departments. Night shift hours are listed, with opportunities to support telehealth and ensure high-quality patient outcomes

Qualifications

• High School Diploma or GED required.
• Knowledge of medical terminology and patient care needs.
• Ability to complete delegated tasks within scope.
• Understanding of risks in healthcare and steps to reduce them.
• Effective communication with patients, families and staff.
• BLS and AHA knowledge required.

Responsibilities

• Communicates with the interprofessional team, patient, family and designated care partners.
• Performs direct and indirect patient care activities under direction of licensed clinical team members.
• Promotes and maintains a safe patient care environment.
• Maintains supplies and equipment to ensure efficient unit operations.
• Conducts patient rounds, anticipates patient needs and responds to call lights promptly.
• May serve as a virtual safety associate or facilitate telehealth examinations as needed.

Skills

Medical terminology

Patient care

Team communication

Diversity sensitivity

BLS

AHA standards

Education

High School Diploma or GED

Job description

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary

With a commitment to patient and family centered care, the Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of the licensed clinical team members in ways that value the uniqueness of each individual and addresses the physiological, emotional, and social needs of the diversity of patients served by Jefferson Health. May collaborate with all clinical departments (a/k/a/telehealth) and designated staff at the patient's site for the purpose of facilitating and assisting with telehealth encounters between patients and providers.

Job Duties

• Communicates with and supports the interprofessional team, patient, family and designated care partners.
• Performs validated and designated direct and indirect patient care activities to meet patient care needs under direction of licensed clinical team members.
• Actively promotes and maintains a safe patient care environment.
• Provides assistance in maintaining supplies and equipment available to ensure efficient unit operations.
• Conducts patient rounds as assigned, anticipates patient needs, and answers/responds to patient call light or pages promptly.
• May be assigned the role of a virtual safety associate as needed based on campus needs.
• May be required, to facilitate, under the direction of the distant provider, a clinical exam including the utilization of any required peripheral devices (e.g. electronic stethescope), other technology (e.g. video conferencing equipment) and software (e.g. Epic, Vidyo, etc) ensuring a comprehensive virtual care encounter is conducted.

Minimum Qualifications

• High School Diploma/GED
• Knowledge of medical terminology, patient care needs and their role in interprofessional team.
• Ability to complete delegated tasks within scope of role.
• Knowledge of personal care and hygiene necessary for quality of life, and ability to apply this knowledge to patients in need on a daily basis.
• Knowledge of the risks faced by patients in a healthcare environment, and the ability to take steps to reduce these risks.
• Knowledge of how to convey respect and collaborate with each patient, family and/or designated care partner in care.
• Knowledge of people with diverse backgrounds and the ability to convey respect and connect effectively.
• Understanding of effective communication concepts, tools and techniques, ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Uses the language of partnership with patients and families, engaging them in their health and health care.
• BLS - Basic Life Support
• AHA - American Heart Association

Additional Qualifications

• LVHN colleagues must successfully complete LVHN's inexperienced technical partner course.

Physical Demands

• Lift and carry 40-50 lbs. Examples: Push/pull patients on bed, stretcher (requires 29 lbs. push force), lateral transfers up to 50 lbs. of the patient's weight.
• Frequent to continuous standing/walking.
• Patient transporters can walk 8-10 miles per shift.
• *Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer

This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

https://youtu.be/GD67a9hIXUY

Benefits

• LVHN is honored to be certified as a Great Place to Work®.
• LVHN’s culture of trust – and the positive things colleagues said about working at LVHN when surveyed by Great Place to Work and Fortune – align perfectly with what makes a great workplace.
• This designation tells you that LVHN is a great place to work from hire to retire.
• If you are someone who aligns with LVHN’s core values – Compassion, Integrity, Collaboration and Excellence – you will have a rewarding and successful career here.

Work Shift: Night Shift Address: 700 E Norwegian St Primary Location: Lehigh Valley Hospital- Schuylkill Position Type: Onsite Union: Not Applicable Work Schedule: 7p-7:30 am , VST, EOW, EOH Department: 1024-00090 Emergency Room - Norwegian

Lehigh Valley Health Network (LVHN) is the region’s largest employer and health care provider of choice. Our nearly 20,000 health care professionals take pride in what they do and are driven by our mission to heal, comfort and care for the people of our community.