Patient Care Technician

HEART CENTERED COUNSELING PC; Louisville (KY); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D

Short disability

Long-term disability

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health in Louisville is seeking a Patient Care Technician to support Transcranial Magnetic Stimulation (TMS) treatments and related patient care activities in a fast-growing mental health practice. This role involves direct patient care under physician guidance and interaction with patients to ensure high standards of clinical service.

You will work as part of a dedicated team, performing clinical tasks, maintaining safety and quality, and contributing to a compassionate,

Qualifications

• Strong communication skills and attention to detail.
• Experience supporting healthcare teams and patient care.
• CPR/BLS certification and MA credentials preferred.

Responsibilities

• Follows standard procedures for patient care during TMS procedures.
• Assists with patient care tasks under physician supervision.
• Maintains accurate documentation of patient responses to procedures.
• Supports scheduling and coordination to ensure smooth clinic operations.
• Assists with general administrative tasks as needed.

Skills

Strong communication

Detail oriented

Ability to multitask

Education

Certified Medical Assistant certification

Two+ years healthcare experience

BLS CPR certified

Tools

Microsoft Office

Data management software

Medical device operation

Job description

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us.

As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose.

At LifeStance Health, we know that mental health care jobs are more than careers, they are missions. When people choose careers in mental health, they do it because they care about their impact on the world. So do we. That’s why we’re assembling the very best team for both telehealth and in-person care.

Are you ready to change lives together?

Benefits

• medical
• dental
• vision
• AD&D
• short disability
• long‑term disability
• life insurance
• 401k retirement savings with employer match
• paid parental leave
• paid time off
• holiday pay
• Employee Assistance Program

Role Overview

The Patient Care Technician provides direct care to patients undergoing Transcranial Magnetic Stimulation (TMS) services. This position will offer the opportunity to provide patient care with a breakthrough treatment modality for the treatment of depression. We are seeking an individual that will be trained to administer in office therapeutic treatments under the direction of our Physician. This individual’s primary responsibility will be to administer and manage the specific clinical services, interact regularly with patients, and additional office administrative tasks when time provides.

Compensation

Starting at $21.00/hourly, plus quarterly bonus/incentive potential.

Location

2550 Eastpoint Parkway Suite 210 Louisville, KY 40223.

Responsibilities

• Follows standard assessment protocols for procedures
• Assumes responsibility and accountability for individual patient care judgments and actions
• Performs procedures according to established standards
• Maintains competency in TMS
• Documents patient responses specific to the procedure provided
• Attends treatment care conferences to assist with the discussion and planning of patient care
• Provides for the care, welfare, safety and security of the patient
• Participates in, and follows all scheduling guidelines, taking into account staffing needs of the center to ensure delivery of high quality patient care
• Assists with the development and interpretation of departmental and institutional policies and procedures
• Provides services with respect for human dignity and uniqueness, unrestricted by considerations of social or economic status, personal attributes or the nature of the health problems
• Assures that an ethical framework has been used when making decisions for or acting on behalf of the patients

Skills & Experience

• Certified Medical Assistant certification preferred
• Two or more years of related experience within a healthcare setting
• BLS and CPR certified
• Proficient in Microsoft office with exposure to some data management software
• Experience with operating a medical/mechanical device
• Strong communication skills and detailed oriented
• Qualified candidates must be legally authorized to be employed in the United States

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee is regularly required to sit, stand, bend, talk, and hear.
• The employee is frequently required to walk.
• The employee must be able to lift and/or move objects up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Compensation Range and Additional Benefits

LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

Equal Opportunity Employer

LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

Accommodation Contact

LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at [e-mail]. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to.