Patient Care Tech (Short Stay Unit) 24hrs/week / Day Shift

The Lowell General Hospital; Lowell (MA); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Competitive salaries & benefits

403(b) retirement plan with hospital m

Opportunities for growth

Tuition reimbursement

Free on-campus parking

Job summary

The Lowell General Hospital is seeking Nursing Support staff for the Main Campus Short Stay Unit in Lowell, MA. This role provides professional and nonprofessional nursing care under physician orders and supervises ADLs, with a focus on patient comfort and safety.

Hours are 24 hours per week on the day shift (7am–3:30pm) with rotating weekends and holidays; prior healthcare experience and BLS are preferred, and duties include patient transport, room preparation, and basic clerical tasks.

Qualifications

• High School diploma or equivalent required.
• Basic Life Support (BLS) certification.
• Preferred: 1 year of healthcare experience and nursing service experience.
• Preferred: certified patient care assistant or equivalent.

Responsibilities

• Under the direction of a nurse, performs ADLs and patient care.
• Prepares patient rooms for admission.
• Maintains a clean and safe environment for the patient.
• Prioritizes patient care according to nursing direction and discharge plan.
• Transports patient to procedures/discharge as directed.
• Cleans and operates equipment safely and correctly.
• Prepares patients for meals, assists with meals or feeds patient as necessary.
• Performs glucometer use, lift-assisted devices, and collects specimens.
• Records and reports accurate patient data in a timely manner.
• Acts as Patient Sitter and maintains continuous observation as guidelines.
• Provides clerical support as needed.
• Greets visitors professionally and directs to destinations.
• Answer phones professionally and direct callers.
• Screens entry to department per policy.

Skills

BLS certification

Education

High School diploma or equivalent

Tools

Glucometer

Lift-assisted devices

Specimen collection tools

Job description

As a member of the Patient Care Team, you will ensure that the patient and family members are attended to in a caring and attentive manner, responding to the needs of patients/family members in a timely manner and maintaining a professional and friendly demeanor at all times.

Job Profile Summary

This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders. In addition, this role focuses on performing the following Nursing Support duties: Provides basic care services to patients, but does not have an RN or LPN license. Positions in this nursing support work under the direction of physicians, mid-level practitioners, and may work under the direction of registered nurses depending on their unit. A clinical technologist role that has specialized knowledge or skills gained through a combination of vocational education, training, and experience. This role will be most commonly applied to patient care and/or scientific/laboratory jobs. An experienced level role requiring basic knowledge of job procedures and tools obtained through work experience and requiring vocational or technical education. Works under moderate supervision, works through problems of a routine nature, but may at times require interpretation or deviation from standard procedures and communicates information that requires some explanation or interpretation.

Hours

Hours: 24hrs/week - Day Shift 7am-3:30pm With rotating weekends (Every other Saturday & Sunday) Rotating holidays required as well

Location: Lowell General Hospital- Main Campus - Short Stay Unit

Minimum Qualifications

1. High School diploma or equivalent required
2. Basic Life Support (BLS) certification

Preferred Qualifications

1. One (1) year of healthcare experience and nursing service experience
2. Certified patient care, clinical associate, certified nursing assistant or equivalent

Duties and Responsibilities

1. Under the direction of a nurse, performs all aspects of activities of daily living (ADLs) patient care in an environment that optimizes patient safety.
2. Prepares patient rooms for admission.
3. Maintains a clean and safe environment for the patient.
4. Prioritizes patient care according to nursing direction, and discharge plan.
5. Transports patient to procedures/discharge within/from hospital as directed.
6. Cleans and operates equipment safely and correctly.
7. Prepares patients for meals, assists with meals or feeds patient as necessary.
8. Performs technical tasks, i.e. use of glucometer, lift assisted devices, and collect specimens.
9. Collects, records and reports accurate patient data in a timely manner
10. Performs the duties of a Patient Sitter and maintain continuous observation of a patient as outlined in the Sitter guidelines.
11. Provides clerical support as needed.
12. Greets visitors in a professional, friendly manner and directs to appropriate destination.
13. Answers phone in professional and friendly manner and directs caller to appropriate person
14. Screens all persons requesting access to the department for appropriateness of entry. Enforces department security policies.
15. Completes administrative duties regarding patient admission, transfer, and discharges in an organized and timely manner.
16. Maintains paper components in each patient chart.
17. Ensure that the patient and family members are attended to in a caring and attentive manner, responding to the needs of patients/family members in a timely manner and maintaining a professional and friendly demeanor at all times.
18. Works cohesively as a member of the patient care team, anticipating the needs of team members.
19. Establishes and maintains a positive and caring relationship with each patient, family and team member.
20. Reports variances in accordance with hospital policy
21. Participates in department meetings and in-service programs on a regular basis.

friendly manner and directs to appropriate destination. 13. Answers phone in professional and friendly manner and directs caller to appropriate person 14. Screens all persons requesting access to the department for appropriateness of entry. Enforces department security policies. 15. Completes administrative duties regarding patient admission, transfer, and discharges in an organized and timely manner. 16. Maintains paper components in each patient chart. 17. Ensure that the patient and family members are attended to in a caring and attentive manner, responding to the needs of patients/family members in a timely manner and maintaining a professional and friendly demeanor at all times. 18. Works cohesively as a member of the patient care team, anticipating the needs of team members. 19. Establishes and maintains a positive and caring relationship with each patient, family and team member. 20. Reports variances in accordance with hospital policy 21. Participates in department meetings and in-service programs on a regular basis.

What We Offer

• Competitive salaries & benefits
• 403(b) retirement plan with hospital match
• Opportunities for growth
• Tuition reimbursement
• Free on-campus parking

About Lowell General

For more than 125 years, Lowell General has served the Greater Lowell community with pride. We balance the first-rate care of a premier medical center with the warmth of a four-time Magnet- recognized community hospital. As a member of our team, you’ll join over 3,000 dedicated care providers to offer complete, connected care, when and where patients need it most. Magnet Designation: The American Nurses Credentialing Center (ANCC) honored Lowell General Hospital with Magnet Recognition for excellence in nursing care, our fourth designation achieved in March 2025! The Magnet Recognition Program recognizes healthcare organizations dedicated to nursing excellence, professionalism, and patient-focused care. It is the highest level of recognition an organization can receive for providing the very best quality in patient care. Only nine percent of hospitals in the United States have achieved Magnet status and fewer than one percent of hospitals have achieved a fourth consecutive Magnet designation. At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day. The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals. Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth—one of the many ways we invest in you so you can thrive both at work and outside of it.

Tufts Medicine

Tufts Medicine is a leading integrated health system bringing together the best of academic and community health care to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Healthcare, an expansive home care network and a large clinically integrated physician network, Tufts Medicine has more than 15,000 dedicated employees and caregivers. The health system came together in 2014 to leverage the experience of its member organizations and integrate their missions to together transform the ways that consumers engage with and experience their care.

Pay Range: $20.12 - $25.15 based on full-time equivalent