Patient Care Tech (PCT) - St. Francis Downtown

Bon Secours Mercy Health; Greenville (SC); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Competitive pay and incentives

Referral bonuses

403(b) with employer contributions

Medical, dental, vision and life ins.

Paid time off and leaves

Tuition assistance and professional ed

Job summary

Bon Secours Mercy Health is seeking a Patient Care Technician (PCT) for St. Francis Downtown to support nurses and care teams in delivering compassionate, patient-centered care.

The role involves basic patient care, vital signs monitoring, and assisting with activities of daily living in a fast-paced inpatient setting, with training in EPIC EHR and adherence to safety protocols.

Qualifications

• Nursing aide training program completed or state nurse aide certification (or equivalent).
• BLS Basic Life Support preferred; must obtain from approved source before direct patient care.
• Successful completion of nursing aide training OR state nursing aide testing/certification or nursing program with clinicals; 1 year of relevant clinical experience accepted.

Responsibilities

• Provide basic patient care including comfort, hygiene, vital signs, and mobility assistance.
• Act as liaison between patient and nurse to report changes and concerns.
• Deliver high-quality customer service to patients, families, visitors and staff.
• Document patient care accurately and timely in the EHR or relevant system.
• Participate in hand-offs and report pertinent information during transitions.
• Perform delegated tasks once competency is validated.
• Assist with patient transfers using safe techniques.
• Encourage patient independence and tailor care to patient interests.

Skills

Problem-solving

Communication

Interpersonal skills

Proactive in changing environment

EPIC EHR knowledge

Tools

EPIC EHR

Job description

About Us

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Patient Care Technician (PCT) – St. Francis Downtown

Job Summary

A Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of the Registered Nurse or designated healthcare professional. As part of our team, the Patient Care Tech (PCT) is responsible for sanitizing and cleaning patients’ rooms, monitoring patients’ health and vital signs as well as assisting patients with basic needs like feeding and grooming.

Essential Job Functions

• Provides basic patient care to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit-based specialty duties.
• Acts as liaison between patient and nurse to report changes and/or concerns.
• Provides high-level customer service to all patients, patient's family, visitors, and employees.
• Provides accurate, precise, timely documentation when applicable for patient care.
• Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
• Performs delegated tasks once competency has been validated.
• Mobilizes patients using therapeutic transfer techniques which foster independence and safety.
• Fosters independence by encouraging patients to complete tasks as independently as possible.
• Individualizes care based on patient's interests and hobbies.

Education

• None

Licensure/Certification

• BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care)
• Must have completed one of the following: (required)

Successful completion of nursing aide training program OR Successful passing of STNA State Tested Nurse Aide (required if OH LTC), OR CNA Certified Nurse Aide, OR Nurses Aide state testing or completed a nursing program that had one clinical nursing course and one clinical rotation OR 1 year of relevant experience in a clinical setting

Experience

• Recent experience in acute care, physician's office, home health/hospice, or long-term care facility, with a preference for the setting in which they are applying (preferred, not required)

Skills & Abilities

• Possesses problem-solving skills with excellent communication and interpersonal skills
• Engage with staff and patients in a professional manner
• Ability to be proactive in a rapidly changing environment

Training

EPIC Electronic Health Record (EHR) training (preferred)

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What We Offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are affirmative action and equal opportunity employers, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail]