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Carilion Clinic in Roanoke, VA is seeking a Patient Care Technician for the Palliative Care Unit on FLEX night shifts. You will deliver basic nursing care, monitor vitals, assist with daily living activities, and support patient comfort in a multidisciplinary team.
Training and professional development are provided, with emphasis on safety, empathy, and quality patient experience. This role may include phlebotomy and nonsterile wound care competency, EMR documentation, and coordination of
Employment Status:
Variable / Flex Shift:
Evening/Night (United States of America) Facility:
1906 Belleview Ave SE - Roanoke Requisition Number:
R160399 Patient Care Tech - Palliative Care Unit - FLEX (Open)
As a part of the patient care team, you'll experience an environment defined by a deep commitment to your personal well-being and professional development. This is a great opportunity start your health care career journey, within a setting renowned for clinical excellence.
You will provide nursing care that includes taking the patient's blood pressure, checking their oxygen levels and temperature, as well as assisting patients of all sexes and genders with bathing, meals, toileting, ambulation, and other basic needs. The Patient Care Tech/Nursing Assistant role can include one-on-one care of patients on suicide or safety precautions.
The is an adult inpatient medical-surgical unit with 10 private patient rooms that have excellent views of the Roanoke Valley. Comprised of Registered Nurses and Nursing Assistants, our nursing team is specially trained at providing care for people living with serious illness. Palliative Care focuses on relief of symptoms and stressors of a serious illness. Our focus is patient centered, and with the Palliative Care team, we provide interprofessional assessment and comprehensive management of patients' and families' physical, psychological, social, spiritual, and bereavement needs.
This position is FLEX, working the night shift with every other weekend and rotating holidays
As part of the health care team, the Patient Care Technician performs basic clerical and technical clinical services relating to the care, cleanliness, safety, and comfort for patients of all ages. Provides quality service through a team oriented, collaborative approach to patient care.
Provides basic nursing care and performs advanced technical skills for specified age groups according to established standards. Assists patients with activities of daily living. Appropriately documents and reports patient observations to licensed staff.
Transports patients, supplies, specimens, equipment, etc. within the facility.
Contributes to Carilion Clinic's performance improvement activities. Actively participates in obtaining desired service line/departmental outcomes.
Exhibits competent knowledge of EMR and assists with chart audits.
Participates in unit quality surveillance activities
Actively participate in unit shared governance and/or organization councils/committees
May lead unit huddle; participate in IDR's (unit based interdepartmental patient rounds)
Provides support for department/unit staff scheduling, including covering lunch assignments.
Reviews medical record for outstanding orders and notifies nurse of stat orders and medication changes.
Orders department/unit supplies and equipment and stocks/organizes supplies.
Assists with customer service in way-finding, answering phones, making meaningful connections with patient and visitors
Processes equipment between patients as needed (cleans unit based equipment and gathers supplies needed to operate equipment). Operates and maintains general office equipment. Follows procedures for timely equipment repairs
Leads streamlined, timely and comprehensive admission, transfer, and discharge processes keeping the patient experience as the top focus. Assist in coordination of patient flow into/out of area using department/unit specific software and Intranet. Is aware of unit outcomes and metrics and promotes process improvement initiatives that add value to our outcomes and/or organizational mission
Welcomes and assists patients and visitors; assists with registration. Serves as "face" of the unit; role models service excellence behaviors at all times.
Demonstrates excellent telephone etiquette and interpersonal skills when answering phones and interacting with patients, visitors, physicians, and other health professionals. Receives and screens incoming calls via telephone and patient call system. Routes calls to appropriate individuals and takes messages accurately
Monitors cleanliness of the waiting and break rooms, and performs safety/environmental rounds on unit and with multidisciplinary team members
Participates in the sitter process (if competencies appropriate).
Assists with maintaining regulatory compliance. (refrigerator, glucose meters, equipment room storage, assisting with code cart checks as assigned etc
May be responsible for phlebotomy (competency appropriate)
May conduct nonsterile wound care dressings (competency appropriate)
May replace and remove saline locks (competency appropriate)
May do colostomy bag changes (competency appropriate).
May be required to support multiple nursing units. Interacts with unit staff, patients, physicians, families, visitors, management, ancillary departments, and the general public. Maintains patient, staff and customer confidentiality. If as