Patient Care Tech - Observation Unit Specialist

San Juan Regional Medical Center; San Juan (PR); On-site; USD 30,000 - 42,000; Full time

Job summary

San Juan Regional Medical Center is seeking a Patient Care Tech (PCT) to join a patient-focused team dedicated to delivering compassionate care. The position emphasizes accurate communication, teamwork, and adherence to service standards in a fast-paced environment.

The PCT will support care delivery, assist with patient needs, and participate in continuous improvement activities while maintaining professional, respectful interactions with patients and staff.

Qualifications

• High school diploma or GED required.
• Nursing assistant experience or certification preferred.
• Basic Life Support (BLS) Certification within two weeks of hire.

Responsibilities

• Demonstrates commitment to professional growth and development for self and others.
• Collaborates with all team members to provide skillful, supportive care for all patients.
• Communicates pertinent information to members of the patient care team.
• Supports and participates in performance improvement activities.
• Provides quality internal and external customer service.
• Possesses communication skills strong enough to participate with the team, manage conflict, and work successfully with the public.
• Has ability to perform accurately and quickly in a busy, stressful environment, setting priorities as to duties.
• Deals with the emotional stress of caring for dying and chronically ill patients.
• Performs other duties as assigned.
• Each employee is responsible for implementing SJRMC’s Service Standards into their daily work.

Skills

Legible printing

Clear speaking voice

Typing/computer skills

Mature, courteous deportment

Valid driver’s license

Education

High school diploma or GED

Nursing assistant experience or certification

Tools

BLS Certification

Job description

San Juan Regional Medical Center is seeking a Patient Care Tech (PCT) to join a patient-focused team dedicated to delivering compassionate care. The position emphasizes accurate communication, teamwork, and adherence to service standards in a fast-paced environment.

The PCT will support care delivery, assist with patient needs, and participate in continuous improvement activities while maintaining professional, respectful interactions with patients and staff.