Patient Care Tech/Monitor Tech - Cardiac Stroke Center (0.9 Eve/Night)

Mercy Cedar Rapids; Baltimore (MD); On-site; USD 25,000 - 39,000; Full time

Job summary

Mercy Cedar Rapids seeks a Patient Care Tech and Monitor Tech to support patient-centered care, performing tasks under supervision of a licensed nurse. The role combines patient care and telemetry responsibilities with emphasis on safety, communication, and teamwork.

Responsibilities include accurate hand-offs, real-time documentation, and prioritizing patient needs while maintaining privacy and following safety guidelines.

Qualifications

• Requires High School diploma or equivalent; preferred CNA/Health Support Professional program.
• Experience as Patient Care Technician or CNA preferred.
• May require completion of related clinical education or training.

Responsibilities

• Communicate accurately with patients, families, and co-workers at hand-offs.
• Provide safe, effective patient care under supervision of the licensed nurse.
• Observe and report changes in patient condition to the licensed nurse.
• Maintain real-time documentation of patient care.
• Prioritize daily work while considering patient and family needs.

Skills

Customer service

Communication

Interpersonal skills

Patient care

Ability to multitask

Education

High school diploma or equivalent

CNA or Health Support Professional program

2 years in a bachelor’s program

1 year in an Associate’s Degree in Nursing program

Tools

Philips systems

Epic systems

Job description

Combined role of 20 hrs/week in patient care tech and 16 hrs/week in monitor tech

Work Shift

Evening/Night

Scheduled Weekly Hours

36

Summary

This position supports Mercy’s philosophy of patient centered care by providing safe and effective patient care by performing tasks and support functions under the supervision of a Licensed Nurse. Patient Care Technicians may fulfill an expanded role by performing additional tasks and responsibilities as delegated by their department.

Job Description

Patient Care Tech:

Job Duties

• Ensure that accurate and clinically relevant information is communicated with patients, their families, and co-workers at hand offs and other times as needed.
• Take all measures necessary to ensure that the appropriate and involved parties have communicated necessary information in order to allow for the best possible patient outcome
• Provide safe and effective patient care under the supervision of the licensed nurse by performing tasks and support functions as delegated by department
• Observe and communicate to the licensed nurse any changes in patient condition and pertinent information regarding the needs of the patient and/or significant others
• Demonstrate effective and age-appropriate communication as well as the ability to understand the needs of the patient including non-verbal communication, fears, anxieties and language/cultural barriers
• Maintains accurate and real time documentation of patient care provided
• Assures patient privacy by knocking on doors, closing curtains and protecting patient information
• Responds within scope of practice to emergencies and life-threatening conditions
• Demonstrates support for changes in practice designed to improve performance.
• Organize and prioritize daily work, taking into account the needs of patients, families and other health care workers
• Maintain cleanliness and organization of patient rooms and department work areas
• Assist in identifying quality improvement opportunities and demonstrate support for changes in practice designed to improve performance
• Ability to prioritize tasks, identify needs for changes in priorities and takes the initiative to recommend and implement changes in concert with their supervisor.
• Follows Mercy’s safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.

Knowledge, Skills and Abilities

• Role Models exemplary customer service skills including verbal and non-verbal skills and proper phone etiquette
• Creates a welcoming environment for all healthcare team members.
• Demonstrates the ability to provide safe and effective patient care
• Must have the ability to remain focused in stressful situations and perform multiple tasks quickly.

Professional Experience

• Previous Patient Care Tech or Certified Nursing Assistant experience preferred

Education

• High School diploma or equivalent preferred
• In addition, ONE of the following is preferred:
  • completion of a Certified Nurse Assistant (CNA) or Health Support Professional program
  • a minimum of 2 years in a baccalaureate program
  • one year in an Associate’s Degree in Nursing program
  • comparable education, training and experience in the absence of successful completion of a CNAor Health Support Professional program

Licensure, Certification, Registration

• Current certification in Basic Cardiac Life Support, in accordance with the American Heart Association required.
• Iowa Dependent Adult Abuse and Iowa Child Abuse Mandatory Reporter training required. Employee must submit certification of completed training to Human Resources prior to start or transfer date.

Monitor Tech:

Job Duties

• Demonstrates ability to observe, interpret and document cardiac rhythms
• Promptly communicates cardiac arrhythmias, rhythm changes or other significant events to the primary Licensed Nurse
• Professionally collaborates with Licensed Nurses and Physicians regarding rhythm interpretations and/or questions
• The telemetry technician may have an expanded role to include Patient Care Technician and/or Unit Secretary
• Follows Mercy’s safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.

Department Specific Duties

Cardiac-Stroke Center

• Measures and provides interpretation all of telemetry patients every 4 hours or as changes occur
• Works closely with the Shift Supervisor on each unit
• Accurately completes inventory of telemetry packs every shift

Knowledge, Skills and Abilities

• Successful completion of cardiac rhythm interpretation competency exam upon hire and annually
• Excellent, effective and interpersonal communication skills
• Ability to function independently and as a collaborative member of the healthcare team
• Efficient time management and organizational skills
• Manages stress appropriately to include multitasking, concentration to detail and handling of sentinel events
• Ability to operate efficiently within Philips and Epic systems.

Professional Experience

• Previous Telemetry Technician experience preferred
• Previous LPN, Patient Care Technician or EMT-1 experience preferred

Education

• High School diploma or equivalent preferred
• Medical Terminology Class preferred
• Post-high school clinical education highly preferred

Licensure, Certification, Registration

• Current Basic Cardiac Life Support, in accordance with the American Heart Association required by the department within 6 months of hire.

Physical Requirements

Heavy: Exert 50-100 lbs. of force occasionally and/or 25-50 lbs. of force frequently

Pay Rate Type

Hourly

_ Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years. _

Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.