Patient Care Tech – Infusion Center Pharmacy Operations

TwelveStone Health Partners; Murfreesboro (TN); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Patient Care Tech for their Infusion Center Pharmacy Operations. In this vital role, you will manage prescription data entry and order processing to ensure patients receive the medications they need. This position requires multitasking across various communication streams and software systems while collaborating with pharmacists and other departments. Enjoy a full-time schedule with no weekend shifts, and be part of a team that makes a real difference in the lives of patients with chronic conditions. If you're detail-oriented and thrive in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• High school diploma or GED and pharmacy technician license required.
• Two years’ experience in a pharmacy setting preferred.

Responsibilities

• Enter medication orders and prepare refills for infusion patients.
• Contact physicians for new orders and troubleshoot issues.
• Assist with policies, procedures, and special projects.

Skills

Written and verbal communication

Prioritization

Attention to detail

Organization

Time management

Decision making

Initiative

Education

High school diploma or GED

Pharmacy technician license

Pharmacy technician certification

Tools

MS Office

Job description

Patient Care Tech – Infusion Center Pharmacy Operations

3 weeks ago Be among the first 25 applicants

Who We Are
TwelveStone Health Partners is focused on the medication needs of patients with chronic, complex and rare conditions. For more than 35 years, TwelveStone Health has been dedicated to finding new ways to deliver care designed around the patient. Chronic conditions include Multiple Sclerosis, Cystic Fibrosis, Hemophilia, Crohn’s Disease, Growth Deficiency, HIV, Leukemia, and many others.

For patients, we provide access to the most advanced medications, along with the personal and financial support patients need to live with chronic conditions. For providers, we simplify treatment for complex conditions by eliminating the administrative and clinical burdens placed on your practice when patients need innovative specialty medications.

Providers we serve: Hospitals, Long-Term Care Facilities, Hospice, Home Care, Specialty Clinics. Solutions include: MEDIpack packaged medications, nutrition therapy, home infusion services, specialty pharmacy services, and infusion centers.

TwelveStone Health Partners supports the transition from acute to post-acute care environments and the journey from sickness to health. We are currently licensed in 50 states.

This position currently falls under the Centers for Medicare and Medicare Services (CMS) vaccine mandate. If you are selected for this position, you will be required to comply with CMS requirements. A reasonable accommodation process is available for new hires through our Human Resources department.

This position is responsible for all prescription data entry and order processing with the primary goal to service patients within our Infusion Centers (IC’s). This includes processing new Rx’s and refilling current Rx’s for patients scheduled to receive infusions. This person must be able to multitask between different communication streams and software systems. This is an on-site position with an anticipated work schedule of Monday-Friday, 8am-5pm (no weekends). No travel is required.

Essential Duties & Responsibilities

• Enter medication orders for new referrals. Prepare refills for subsequent visits based on IC schedules. Be in constant contact with IC pharmacists and techs to keep ICs running smoothly, which includes taking and writing detailed notes in patients’ charts.
• Contact physicians to secure new orders. Send verbal orders to physicians for new orders, labs, premeds as needed. Troubleshoot issues and triage as needed. Help other departments with IC issues, as well as collaborate and communicate with other departments to fix delays.
• Help with policies, procedures, and special projects as needed.
• Other duties as assigned.

Minimum Qualifications

Education: High school diploma or GED required. A current, unrestricted pharmacy technician license in the state of practice, and pharmacy technician certification required.

Experience: Two years’ experience in a pharmacy setting preferred. Home Infusion pharmacy experience required. Prior managerial experience a plus. Must be proficient in computer skills, including MS Office.

Functional Competencies: Written and verbal communication, prioritization, attention to detail, organization, time management, follow-up, decision making, initiative.

Seniority level: Entry level

Employment type: Full-time

Job function: Strategy/Planning and Information Technology

Industries: Hospitals and Health Care